Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows and effortless service.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

View All Products

Transform the IT experience

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Respond faster to security incidents, vulnerabilities, and risk

Deliver high-performance business services with visibility and AIOps

Build enterprise workflow apps fast

Healthcare

Education

Government

Financial Services

Manufacturing

Platform

About Now Platform

Build your own apps

App store

Trust and security

Customers

Case studies

Customer Success Center

Training and certification

User community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights and research

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Partners Developer Portal Training Locations Asset Management Incident Management

Utah Department of Technology Services

In 2013, the State of Utah’s Department of Technology Services began moving its IT service management operations to ServiceNow. More recently, the department added Asset Management to its ServiceNow deployment to gain better control over hardware devices, and to improve billing to the agencies that use those assets. Together, those projects have saved millions of dollars, streamlined processes for managing services, provided better security and increased DTS’s revenue. In ITSM alone, the agency realized an upfront saving of $3 million and annual savings of $1.2 million.

Case Study

Cloud IT Service Management System Saves Utah Millions

Related Products

SOFTWARE ASSET MANAGEMENT

Take Command of Your Software Assets

IT SERVICE MANAGEMENT

Simplify Service Delivery with Cloud-Based ITSM

IT BUSINESS MANAGEMENT

Operate IT More Like a Business