ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries. Our engineers carry out complex and highly technical projects throughout the value chain of the most prestigious companies in all sectors of industry, services, and telecommunications. We contribute to develop innovative products & services and enabling businesse to optimize their organization, tools and process. Our innovation labs in cutting-edge technology fields (Big Data, Artificial Intelligence, Virtual Reality…), the quality of our human and technical organization, our network of engineering centers around the world, and our excellent knowledge of our customer's business environments, make us the preferred technological partner for key accounts in industry, telecoms and services. Our competence in ITIL processes, combined with the ability to design and implement solutions on ServiceNow platform drive our Customers to IT evolution easing business success.
ALTEN Italia ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries. Contact Partner Visit Website Customer satisfaction score 4.25 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Milan, Milan, Italy
ALTEN Italia Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About ALTEN Italia ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries. Our engineers carry out complex and highly technical projects throughout the value chain of the most prestigious companies in all sectors of industry, services, and telecommunications. We contribute to develop innovative products & services and enabling businesse to optimize their organization, tools and process. Our innovation labs in cutting-edge technology fields (Big Data, Artificial Intelligence, Virtual Reality…), the quality of our human and technical organization, our network of engineering centers around the world, and our excellent knowledge of our customer's business environments, make us the preferred technological partner for key accounts in industry, telecoms and services. Our competence in ITIL processes, combined with the ability to design and implement solutions on ServiceNow platform drive our Customers to IT evolution easing business success. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 15 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 10 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 12
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Milan, Italy Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Milan, Italy
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program