We are a global firm of diverse, passionate, and exceptional people driven to excel, do right, and realize positive change in everything we do.
We bring bold thinking and a desire to be the best in our work in consulting, analytics, digital solutions, engineering, and cyber, and with industries ranging from defense to health to energy to international development.
We celebrate and value diversity in all its forms. We believe in corporate and individual citizenship that make our communities better places for all.
We have one guiding purpose - to empower people to change the world. We bring a ferocious integrity to not only train our clients to tackle the problems they face today, but to help them change the status quo for tomorrow. Each day, we imagine, invent, and deliver new ways to better serve our employees, our clients, and the world.
Learn about Booz Allen's ServiceNow capability @ www.boozallen.com/servicenow
Booz Allen Hamilton Inc.
Consulting, Analytics, Digital Solutions, Engineering, and Cyber... Learn about Booz Allen's ServiceNow capability @ www.boozallen.com/servicenow
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Customer satisfaction score4.88 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
McLean, Virginia, United States
Booz Allen Hamilton Inc.
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Public Sector Designations
Focus Industries
Location
Resources
About Booz Allen Hamilton Inc.
We are a global firm of diverse, passionate, and exceptional people driven to excel, do right, and realize positive change in everything we do.
We bring bold thinking and a desire to be the best in our work in consulting, analytics, digital solutions, engineering, and cyber, and with industries ranging from defense to health to energy to international development.
We celebrate and value diversity in all its forms. We believe in corporate and individual citizenship that make our communities better places for all.
We have one guiding purpose - to empower people to change the world. We bring a ferocious integrity to not only train our clients to tackle the problems they face today, but to help them change the status quo for tomorrow. Each day, we imagine, invent, and deliver new ways to better serve our employees, our clients, and the world.
Learn about Booz Allen's ServiceNow capability @ www.boozallen.com/servicenowLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer36
Customer Service Management (CSM)
Suite Certification - CSM Professional6
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon5
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management7
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional1
Human Resources (HR)
Suite Certification - HR Professional4
ITOM Health
Certified Implementation Specialist – Event Management5
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Standard
Certified Implementation Specialist – IT Service Management2Micro-Certification - CMDB Health2Micro-Certification - Configure the CMDB2Micro-Certification - Service Portal2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation3
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon4Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite7Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon6
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)2
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance2Certified Implementation Specialist – Third-party Risk Management (TPRM)2
Security Incident Response
Certified Implementation Specialist – Security Incident Response4
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management6
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management6
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response5
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)6
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)12
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)47
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)37
Public sector designations
Self-declared by partner.
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesMcLean, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesMcLean, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesMcLean, United States
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program