BT Automation supports customers at all stages of their ServiceNow journey, providing comprehensive ICT services. BT Automation is committed to providing successful customer outcomes to Federal, State and Local government agencies, and to non-government clients. Among other successes, our employees worked on a program that won the 2018 ACT Chief Minister's Award for Innovation for design of their ServiceNow Service Portals. BT Automation employs a broad range of ServiceNow consultants with years of experience in ServiceNow consulting and software development. Collectively, BT Automation's consultants are skilled across the ServiceNow platform and have successfully implemented ServiceNow at a number of government and non-government client sites since the company was founded in 2017. At a minimum, BT Automation consultants are ServiceNow Certified System Administrators.
BT Automation Pty Ltd
BT Automation is a Premier ServiceNow partner specialising in solution implementation, custom application design and existing system enhancements.
Contact Partner Visit Website Customer satisfaction score 4.31 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Deakin West, Australian Capital Territory, Australia
BT Automation Pty Ltd Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About BT Automation Pty Ltd BT Automation supports customers at all stages of their ServiceNow journey, providing comprehensive ICT services. BT Automation is committed to providing successful customer outcomes to Federal, State and Local government agencies, and to non-government clients. Among other successes, our employees worked on a program that won the 2018 ACT Chief Minister's Award for Innovation for design of their ServiceNow Service Portals. BT Automation employs a broad range of ServiceNow consultants with years of experience in ServiceNow consulting and software development. Collectively, BT Automation's consultants are skilled across the ServiceNow platform and have successfully implemented ServiceNow at a number of government and non-government client sites since the company was founded in 2017. At a minimum, BT Automation consultants are ServiceNow Certified System Administrators. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 14 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 3 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 6 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s) 1 Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 10 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 16 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 18
Focus industries
Self-declared by partner.
Education Energy and Utilities Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia, South Korea Deakin West, Australia Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Asia Pacific & Japan Australia, Singapore Deakin West, Australia | Singapore, Singapore
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program