CoreX is a global ServiceNow consultancy driving business-focused transformation to unlock trapped value from your technology investment. ​We are an Elite partner grounded in deep industry leadership, functional (real life business) experience and ServiceNow mastery - all while developing transformative solutions that shape how enterprises evolve their businesses and drive success, through every technology era. ​At CoreX, we are exclusively focused on ServiceNow, with an industry-first GTM​ strategy and leadership expertise that stems back to 2009, with CoreX and our affiliate brands: ITS Partners & Volteo Digital. We currently have our Elite Consulting and Implementation, Premier Reseller and Registered Build designations and are the leading creator of OT integrations with multiple store offerings and apps. Housing 449 certifications in numerous disciplines; 5 CTA's and 1 CMA; North America HQ include New Jersey & Miami, with offices in LATAM and EMEA - we are constantly growing.
Core.X Group LLC At CoreX, we make ServiceNow transformation achievable - delivering lasting impact, industry & functional leadership for every business we support. Contact Partner Visit Website Customer satisfaction score 4.4 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 3 See all applications and solutions Headquarters Wilmington, Delaware, United States
Core.X Group LLC Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Core.X Group LLC CoreX is a global ServiceNow consultancy driving business-focused transformation to unlock trapped value from your technology investment. ​We are an Elite partner grounded in deep industry leadership, functional (real life business) experience and ServiceNow mastery - all while developing transformative solutions that shape how enterprises evolve their businesses and drive success, through every technology era. ​At CoreX, we are exclusively focused on ServiceNow, with an industry-first GTM​ strategy and leadership expertise that stems back to 2009, with CoreX and our affiliate brands: ITS Partners & Volteo Digital. We currently have our Elite Consulting and Implementation, Premier Reseller and Registered Build designations and are the leading creator of OT integrations with multiple store offerings and apps. Housing 449 certifications in numerous disciplines; 5 CTA's and 1 CMA; North America HQ include New Jersey & Miami, with offices in LATAM and EMEA - we are constantly growing. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
Offering(s) 3
Hyperautomation and Low Code Back Office Blueprint Get Offering Technology Excellence HAMx Get Offering Technology Excellence VRx Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.64 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 8 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.44 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 28 Customer Service Management (CSM) Suite Certification - CSM Professional 12 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 10 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 12 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 2 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 6 ITOM Visibility Certified Implementation Specialist – Discovery 3 Certified Implementation Specialist – Service Mapping 3 ITSM Pro Micro-Certification - CMDB Health 8 Micro-Certification - Configure the CMDB 8 Micro-Certification - Service Portal 8 Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management 6 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 5 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 9 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 8 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 5
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 35 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 91 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 67
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Honduras, Mexico, Peru, United States Guadalajara, Mexico | Chandler, Kentwood, Wilmington, United States Asia Pacific & Japan India Europe, Middle East & Africa Spain, Portugal Madrid, Spain Regional Coverage Country Coverage Partner Office Locations Americas Canada, Mexico, United States Guadalajara, Mexico | Chandler, Kentwood, Wilmington, United States Europe, Middle East & Africa Spain Madrid, Spain
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