CoreX is a global ServiceNow consultancy driving business-focused transformation to unlock trapped value from your technology investment. We are an Elite partner grounded in deep industry leadership, functional (real life business) experience and ServiceNow mastery - all while developing transformative solutions that shape how enterprises evolve their businesses and drive success, through every technology era. At CoreX, we are exclusively focused on ServiceNow, with an industry-first GTM strategy and leadership expertise that stems back to 2009, with CoreX and our affiliate brands: ITS Partners & Volteo Digital. We currently have our Elite Consulting and Implementation, Premier Reseller and Registered Build designations and are the leading creator of OT integrations with multiple store offerings and apps. Housing 449 certifications in numerous disciplines; 5 CTA's and 1 CMA; North America HQ include New Jersey & Miami, with offices in LATAM and EMEA - we are constantly growing.
Core.X Group LLC
At CoreX, we make ServiceNow transformation achievable - delivering lasting impact, industry & functional leadership for every business we support.
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Customer satisfaction score4.4 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreOffering(s)3See all applications and solutionsHeadquarters
Wilmington, Delaware, United States
Core.X Group LLC
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Core.X Group LLC
CoreX is a global ServiceNow consultancy driving business-focused transformation to unlock trapped value from your technology investment. We are an Elite partner grounded in deep industry leadership, functional (real life business) experience and ServiceNow mastery - all while developing transformative solutions that shape how enterprises evolve their businesses and drive success, through every technology era. At CoreX, we are exclusively focused on ServiceNow, with an industry-first GTM strategy and leadership expertise that stems back to 2009, with CoreX and our affiliate brands: ITS Partners & Volteo Digital. We currently have our Elite Consulting and Implementation, Premier Reseller and Registered Build designations and are the leading creator of OT integrations with multiple store offerings and apps. Housing 449 certifications in numerous disciplines; 5 CTA's and 1 CMA; North America HQ include New Jersey & Miami, with offices in LATAM and EMEA - we are constantly growing.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)3
Hyperautomation and Low Code
Back Office Blueprint
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Technology Excellence
HAMx
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Technology Excellence
VRx
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.7Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.64Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.9 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.8Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.44Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18 Strategic Portfolio Management StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer28
Customer Service Management (CSM)
Suite Certification - CSM Professional12
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management10
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management12
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional3
ITOM Health
Certified Implementation Specialist – Event Management6
ITOM Visibility
Certified Implementation Specialist – Discovery3Certified Implementation Specialist – Service Mapping3
ITSM Pro
Micro-Certification - CMDB Health8Micro-Certification - Configure the CMDB8Micro-Certification - Service Portal8Micro-Certification – DevOps Change Velocity2Suite Certification - ITSM Professional2
ITSM Standard
Certified Implementation Specialist – IT Service Management6
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Security Incident Response
Certified Implementation Specialist – Security Incident Response5
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management9
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management8
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response5
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)35
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)91
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)67
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Honduras, Mexico, Peru, United StatesGuadalajara, Mexico | Chandler, Kentwood, Wilmington, United States
Asia Pacific & Japan
India
Europe, Middle East & Africa
Spain, PortugalMadrid, SpainRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, Mexico, United StatesGuadalajara, Mexico | Chandler, Kentwood, Wilmington, United States
Europe, Middle East & Africa
SpainMadrid, Spain
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The ServiceNow Reseller Partner program
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