Customizo is ServiceNow Service Partner, based in Vancouver, British Columbia . We have been in the US and Canadian market since 2012 with a proven track record of successful ServiceNow implementation. Our implementations include the ServiceNow implementation of the largest MSP ServiceNow provider in Canada. We have a very well organized and seasoned ServiceNow team that include top notch talents in the Servicenow implementation industry in North America.
Customizo Inc
We grant cost-effective solutions to optimize your IT Service Management practice, reduce cost of ownership and boost performance
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Customer satisfaction score4.77 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Surrey, British Columbia, Canada
About Customizo Inc
Customizo is ServiceNow Service Partner, based in Vancouver, British Columbia . We have been in the US and Canadian market since 2012 with a proven track record of successful ServiceNow implementation. Our implementations include the ServiceNow implementation of the largest MSP ServiceNow provider in Canada. We have a very well organized and seasoned ServiceNow team that include top notch talents in the Servicenow implementation industry in North America.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.72 Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.12 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.12 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.24 Software Asset Management (SAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.33Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer24
Clinical Device Management (CDM)
Clinical Device Management1
Customer Service Management (CSM)
Suite Certification - CSM Professional4
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management8
Human Resources (HR)
Suite Certification - HR Professional1
ITOM Health
Certified Implementation Specialist – Event Management3
ITOM Visibility
Certified Implementation Specialist – Discovery2Certified Implementation Specialist – Service Mapping2
ITSM Pro
Micro-Certification - Configure the CMDB12Micro-Certification – DevOps Change Velocity4Suite Certification - ITSM Professional4
ITSM Standard
Certified Implementation Specialist – IT Service Management8Micro-Certification - CMDB Health12Micro-Certification - Service Portal12
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon3
Security Incident Response
Certified Implementation Specialist – Security Incident Response3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management5
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management5
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)2
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)63
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)72
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)40
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Retail and Hospitality
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesSurrey, Canada
Europe, Middle East & Africa
Saudi ArabiaRiyadh, Saudi ArabiaRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesSurrey, Canada
Europe, Middle East & Africa
Saudi ArabiaRiyadh, Saudi Arabia
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program