Empedus is a technology and management consulting company founded by a number of leading experts in IT Governance, IT Service Management, Project Management, Business Continuity and Information Security. Our mission is to help unleash the tremendous potential that exists in every organization, often untapped due to inefficient processes and poor training. We are offering high quality Servicenow services to help our clients to become more efficient, gain better control of their operations and provide better services and experience for their customers. We are developing powerful business apps on the Servicenow platform and helping them to re-shape the established ITSM and ITBM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
Empedus Our mission is to help unleash the tremendous potential exists in every organization, often untapped due to inefficient processes and poor training Contact Partner Visit Website Customer satisfaction score 4.83 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters ATHENS, Attiki, Greece
Empedus Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Location Resources
About Empedus Empedus is a technology and management consulting company founded by a number of leading experts in IT Governance, IT Service Management, Project Management, Business Continuity and Information Security. Our mission is to help unleash the tremendous potential that exists in every organization, often untapped due to inefficient processes and poor training. We are offering high quality Servicenow services to help our clients to become more efficient, gain better control of their operations and provide better services and experience for their customers. We are developing powerful business apps on the Servicenow platform and helping them to re-shape the established ITSM and ITBM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 15 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 15 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 32 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 22
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Greece, Italy, Romania ATHENS, Greece Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Greece, Italy, Romania ATHENS, Greece Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Greece, Romania ATHENS, Greece
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program