HandCloud is a company that focuses on offering solutions aligned to the best industry standards, through the automation and digitalization of processes using cutting-edge technologies such as ServiceNow. Our mission is to guide our business partners towards a successful implementation, carefully analyzing their needs and guaranteeing a return on investment in the short and medium term. Our team of professionals gather experience in different areas of business and processes, along with an excellent technical background that is complemented by a high sense of teamwork, resilience, and emotional intelligence. We have over 20 years of experience collectively working in different areas of business processes, software development and technology implementation.
Hand Cloud S.A. de C.V. HandCloud is a consulting group specialized in providing process consulting and IT services in the cloud to multinational organizations. Contact Partner Visit Website Customer satisfaction score 3.77 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Zapopan, Jalisco, Mexico
Hand Cloud S.A. de C.V. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Hand Cloud S.A. de C.V. HandCloud is a company that focuses on offering solutions aligned to the best industry standards, through the automation and digitalization of processes using cutting-edge technologies such as ServiceNow. Our mission is to guide our business partners towards a successful implementation, carefully analyzing their needs and guaranteeing a return on investment in the short and medium term. Our team of professionals gather experience in different areas of business and processes, along with an excellent technical background that is complemented by a high sense of teamwork, resilience, and emotional intelligence. We have over 20 years of experience collectively working in different areas of business processes, software development and technology implementation. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 11 Customer Service Management (CSM) Suite Certification - CSM Professional 4 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 3 Micro-Certification - CMDB Health 3 Micro-Certification - Configure the CMDB 3 Micro-Certification - Service Portal 3 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 3 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 3 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 7
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 28 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 55 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 25
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Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Chile, Mexico, United States Zapopan, Mexico Regional Coverage Country Coverage Partner Office Locations Americas Chile, Mexico, United States Zapopan, Mexico
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program