Kyndryl (NYSE: KD) is the world's largest IT infrastructure services provider. The company designs build, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl's s nearly 90,000 employees serve over 4,000 customers in more than 60 countries around the world, including 75 percent of the Fortune 100. For more information, visit https://www.kyndryl.com/us/en/about-us/alliances
Kyndryl, Inc Kyndryl Inc Contact Partner Visit Website Customer satisfaction score 3.36 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters New York, New York, United States
Kyndryl, Inc Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Kyndryl, Inc Kyndryl (NYSE: KD) is the world's largest IT infrastructure services provider. The company designs build, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl's s nearly 90,000 employees serve over 4,000 customers in more than 60 countries around the world, including 75 percent of the Fortune 100. For more information, visit https://www.kyndryl.com/us/en/about-us/alliances Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 57 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 153 Customer Service Management (CSM) Suite Certification - CSM Professional 16 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 5 Enterprise Architecture Implementation Delivery Accreditation 3 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 4 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 46 Human Resources (HR) Suite Certification - HR Professional 8 ITOM Health Certified Implementation Specialist – Event Management 34 ITOM Visibility Certified Implementation Specialist – Discovery 30 Certified Implementation Specialist – Service Mapping 30 ITSM Pro Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 19 Micro-Certification - CMDB Health 22 Micro-Certification - Configure the CMDB 22 Micro-Certification - Service Portal 22 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 5 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 5 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 6 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 3 Suite Certification - Now Assist for HR Service Delivery Pro Plus 3 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 8 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 9 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 2 Certified Implementation Specialist – Third-party Risk Management (TPRM) 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 11 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 41 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 10 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 15 Workflow Data Fabric Suite Certification - Workflow Data Fabric 5
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 3 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 14
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 38 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 234 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 263
Awards View All
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States Buenos Aires, Argentina | Sao Paulo, Brazil | Markham, Regina, Canada | Santiago, Chile | Bogota, Colombia | Ciudad De Mexico, Mexico | Lima, Peru | New York, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Southbank, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Bengaluru, India | Chuo-ku, Yokohama, Japan | Seoul, South Korea | Petaling Jaya, Malaysia | Taguig City, Philippines | Singapore, Singapore | Phaya Thai, Thailand Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | Vienna, Austria | Zurich, Switzerland | Kelsterbach, Germany | Broendby, Denmark | Madrid, Spain | Courbevoie, France | London, United Kingdom | Halandri, Greece | Szekesfehervar, Hungary | Segrate, Italy | Vilnius, Lithuania | Bertrange, Luxembourg | Hoofddorp, The Netherlands | Warszawa, Poland | Kista, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, Puerto Rico, United States, Uruguay Buenos Aires, Argentina | Sao Paulo, Brazil | Markham, Regina, Canada | Santiago, Chile | Bogota, Colombia | Ciudad De Mexico, Mexico | Lima, Peru | New York, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Southbank, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Bengaluru, India | Chuo-ku, Yokohama, Japan | Seoul, South Korea | Petaling Jaya, Malaysia | Taguig City, Philippines | Singapore, Singapore | Phaya Thai, Thailand Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Saudi Arabia, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | Vienna, Austria | Zurich, Switzerland | Kelsterbach, Germany | Broendby, Denmark | Madrid, Spain | Courbevoie, France | London, United Kingdom | Halandri, Greece | Szekesfehervar, Hungary | Segrate, Italy | Vilnius, Lithuania | Bertrange, Luxembourg | Hoofddorp, The Netherlands | Warszawa, Poland | Kista, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Chile, Colombia, Mexico, United States Sao Paulo, Brazil | Markham, Regina, Canada | Santiago, Chile | Bogota, Colombia | Ciudad De Mexico, Mexico | New York, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Southbank, Australia | Quarry Bay, Hong Kong | Bengaluru, India | Chuo-ku, Yokohama, Japan | Seoul, South Korea | Petaling Jaya, Malaysia | Taguig City, Philippines | Singapore, Singapore | Phaya Thai, Thailand Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | Vienna, Austria | Zurich, Switzerland | Kelsterbach, Germany | Broendby, Denmark | Madrid, Spain | Courbevoie, France | London, United Kingdom | Halandri, Greece | Szekesfehervar, Hungary | Segrate, Italy | Vilnius, Lithuania | Bertrange, Luxembourg | Hoofddorp, The Netherlands | Warszawa, Poland | Kista, Sweden
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program