Nomura Research Institute, Ltd.
野村総合研究所は、新しい社会のパラダイムを洞察し、その実現を担う「未来社会創発企業」を理念に掲げ、「コンサルティング」「金融ITソリューション」「産業ITソリューション」「IT基盤サービス」の4事業を展開しています。
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Customer satisfaction score5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Chiyoda-Ku, Tokyo, Japan
Nomura Research Institute, Ltd.
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About Nomura Research Institute, Ltd.
野村総合研究所(NRI)は、1965年に日本初の民間シンクタンクとして誕生して以来、長年にわたり、企業戦略の提案や政策提言、システム開発・運用を行ってきました。
新しい社会のパラダイムを洞察し、その実現を担う「未来社会創発企業」を理念に掲げ、「コンサルティング」「金融ITソリューション」「産業ITソリューション」「IT基盤サービス」の4事業を通じて、国内外の企業・行政の活動や、社会・暮らしを支えています。
グループ従業員数は13,000人を超え、世界に約70拠点を配してグローバルに事業を展開しています。
関連ソリューション: デジタル業務改革 https://www.nri.com/jp/service/solution/mcs/theme_digital_businessLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.45Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer15
Customer Service Management (CSM)
Suite Certification - CSM Professional2
Human Resources (HR)
Suite Certification - HR Professional3
Security Incident Response
Certified Implementation Specialist – Security Incident Response1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management4
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response2
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)11
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)28
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)22
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Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-ku, JapanRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-ku, JapanRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-ku, Japan
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