NTT Communications Corporation
About NTT Communications Corporation
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Customer satisfaction score4.86 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Chiyoda-Ku, Tokyo, Japan
About NTT Communications Corporation
NTTコミュニケーションズ株式会社は東京と大阪に「Nexcenter」を活用したServiceNowの国内初のデータセンターを開設いたしました。
国内外における豊富な運用実績(ITIL)、自らのデジタルトランスフォーメーション推進に向けた日本最大規模のServiceNowの社内利用のノウハウを活かした各種ソリューションによりデジタルトランスフォーメーションや働き方改革を推進するお客様のITサービスマネージメントをサポートいたします。
・SIサービス
->ServiceNow導入支援SIサービス
・ServiceNow Secured over VPN
->VPN接続によりセキュアに利用可能なServiceNowをご提供
・運用アウトソース
->ServiceNow導入+保守運用フルアウトソーシングサービスのご提供
詳しくは、NTTコミュニケーションズのホームページをご覧ください。
https://www.ntt.com/business/solutions/cloud-based-ict-infrastructure/cloud-auto-operation.html
https://www.ntt.com/business/services/management/operations-management/global-management-one/secured-over-vpn.htmlLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.24Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer25
Customer Service Management (CSM)
Suite Certification - CSM Professional8
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management3
Human Resources (HR)
Suite Certification - HR Professional1
ITOM Health
Certified Implementation Specialist – Event Management3
ITSM Pro
Micro-Certification - Configure the CMDB2Micro-Certification – DevOps Change Velocity1Suite Certification - ITSM Professional1
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - CMDB Health2Micro-Certification - Service Portal2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon3Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon3
Security Incident Response
Certified Implementation Specialist – Security Incident Response4
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management4
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management5
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response12
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)21
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)53
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)93
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-Ku, Minato-Ku, JapanRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-Ku, Minato-Ku, JapanRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
JapanChiyoda-Ku, Minato-Ku, Japan
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program