PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise. We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform. With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services.
PlanHorizon GmbH PlanHorizon (www.planhorizon.com) - Experts for ServiceNow Strategic Portfolio Management SPM, EA and IT Financial Management sfinx. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Darmstadt, Hessen, Germany
PlanHorizon GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About PlanHorizon GmbH PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise. We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform. With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 48 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 5 Customer Service Management (CSM) Suite Certification - CSM Professional 3 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 5 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 ITOM Health Certified Implementation Specialist – Event Management 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 9 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 25 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 14 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 11 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 19
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Manufacturing Service Provider Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Darmstadt, Germany
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program