Prometheus is a minority disadvantaged and veteran owned small business (VOSB) management and technology consulting firm that has the privilege of working with clients that make a difference. We provide innovative solutions to solve our clients critical business challenges. We explore, pilot and implement emerging technologies, that give our clients the advantage. Prometheus Digital LLC was founded in 2013 when our co-founders decided to combine over 50 years experience working for several of the largest and most prestigious professional services firms in the world. Our co-founders wanted to build a consulting company that provides a more intimate consulting experience for our clients, our people and our partners. Our people focused mentality requires that we consistently do what is right for three constituencies: our clients, our people, and our teaming partners. These ideals are encapsulated in our motto – “Clients Success First, People Always”
Prometheus Digital LLC Prometheus Digital, LLC Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Jamestown, Rhode Island, United States
Prometheus Digital LLC Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Public Sector Designations Focus Industries Location Resources
About Prometheus Digital LLC Prometheus is a minority disadvantaged and veteran owned small business (VOSB) management and technology consulting firm that has the privilege of working with clients that make a difference. We provide innovative solutions to solve our clients critical business challenges. We explore, pilot and implement emerging technologies, that give our clients the advantage. Prometheus Digital LLC was founded in 2013 when our co-founders decided to combine over 50 years experience working for several of the largest and most prestigious professional services firms in the world. Our co-founders wanted to build a consulting company that provides a more intimate consulting experience for our clients, our people and our partners. Our people focused mentality requires that we consistently do what is right for three constituencies: our clients, our people, and our teaming partners. These ideals are encapsulated in our motto – “Clients Success First, People Always” Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 24 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 8 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 15 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 5
Public sector designations Self-declared by partner. US Federal Social-Economic Status Small Disadvantaged Business 8(a) Certified, Veteran-Owned Small Business (VSOB) US Contract Procurement vehicles General Services Administration Schedule 70 (GSA)
Focus industries Self-declared by partner. Government
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Jamestown, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Jamestown, United States
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program