As an Elite ServiceNow Partner across Africa and the Middle East, we're focused on helping our customers turn the promise of digital transformation into a reality, connecting your vision to execution. We're proud to have worked with some of the most successful companies across the globe to deliver exceptional services experiences. We believe people are at the heart of any large scale transformation journey and we apply our Great People to deliver Big Things for our customers. Together we help you unlock the power of transformative platforms.
Quintica Group FZ LLC We transform work to create moments that matter, we call this your unfair advantage. Welcome to Big Things with Great People. Contact Partner Visit Website Customer satisfaction score 4.27 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Dubai , United Arab Emirates
Quintica Group FZ LLC Contact Partner Partner Types Specialization Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Quintica Group FZ LLC As an Elite ServiceNow Partner across Africa and the Middle East, we're focused on helping our customers turn the promise of digital transformation into a reality, connecting your vision to execution. We're proud to have worked with some of the most successful companies across the globe to deliver exceptional services experiences. We believe people are at the heart of any large scale transformation journey and we apply our Great People to deliver Big Things for our customers. Together we help you unlock the power of transformative platforms. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Partner Specialization & Advanced Specialization Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas. View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 36 Field Service Management (FSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.83 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 13 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.46 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 39 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 29 Customer Service Management (CSM) Suite Certification - CSM Professional 12 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 5 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 7 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 10 ITOM Health Certified Implementation Specialist – Event Management 9 ITSM Pro Micro-Certification - CMDB Health 16 Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 13 Micro-Certification - Configure the CMDB 16 Micro-Certification - Service Portal 16 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 2 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 3 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 3 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 5 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 17 Micro-Certification - Agile and Test Management Implementation 7 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 71 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 112 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 77
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan South Korea Europe, Middle East & Africa United Arab Emirates, Bahrain, Botswana, Cote d'Ivoire, Egypt, Ghana, Kenya, Kuwait, Mauritius, Nigeria, Qatar, Tanzania, Uganda, South Africa Dubai, United Arab Emirates | Johannesburg, South Africa Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Arab Emirates, United Kingdom, South Africa Dubai, United Arab Emirates | Johannesburg, South Africa Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Arab Emirates, South Africa Dubai, United Arab Emirates | Johannesburg, South Africa
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Case Study Nashua reimagines customer service with a personal Nashua leverages ServiceNow's agile platform to pivot customer service. Video CTA Partnership Overview Meet Quintica An executive into to the Quintica Group Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program