Rynex is a boutique ServiceNow consultancy in Cologne focused on CRM modules—CSM, FSM, SOM, OTSM, and MCO. We align customer service, field teams, and plant operations with configure-before-code delivery, lean integrations, and short value sprints. Our senior consultants operate across DACH/EU (German/English), are GDPR-minded, and help clients cut handoffs, speed resolution, and gain end-to-end visibility from case to root cause.
Rynex GmbH
ServiceNow CRM experts for manufacturing & automotive: CSM, FSM, SOM, OTSM, MCO. Senior-only, configure-before-code.
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Customer satisfaction score4.7 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Cologne, Nrth Rhine Westfalia, Germany
About Rynex GmbH
Rynex is a boutique ServiceNow consultancy in Cologne focused on CRM modules—CSM, FSM, SOM, OTSM, and MCO. We align customer service, field teams, and plant operations with configure-before-code delivery, lean integrations, and short value sprints. Our senior consultants operate across DACH/EU (German/English), are GDPR-minded, and help clients cut handoffs, speed resolution, and gain end-to-end visibility from case to root cause.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer2
ITOM Health
Certified Implementation Specialist – Event Management1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)2
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)4
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)3
Focus industries
Self-declared by partner.
Financial Services
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
Switzerland, GermanyCologne, Germany
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