For a trustworthy ServiceNow partner, you're in the right place. As trusted advisors, we unlock the power of the Now Platform. For 15 years, enterprise customers across Europe have been maximizing ROI with ServiceNow through our expertise and technology consulting. Headquartered in Poland, with teams across CEE, the UK, Belgium, Sweden and Luxembourg, we provide process and technology advisory services leveraging ServiceNow technology. Our dedicated team of experts, auditors, lawyers, and consultants will help you achieve outstanding business outcomes. With 120+ experts and 200+ certifications in Technology (ITSM, ITOM, SPM) and Customer & Employee Workflow solutions (CSM, HRSD), exceptional results are ensured. Join us on your ServiceNow journey to harness its full potential and experience superior technology excellence. Reach out and give us a challenge.
SPOC SA SPOC is a ServiceNow Elite Partner dedicated to delivering innovative Technology Workflow solutions. Contact Partner Visit Website Customer satisfaction score 4.36 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Poznań, Wielkopolskie, Poland
SPOC SA Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About SPOC SA For a trustworthy ServiceNow partner, you're in the right place. As trusted advisors, we unlock the power of the Now Platform. For 15 years, enterprise customers across Europe have been maximizing ROI with ServiceNow through our expertise and technology consulting. Headquartered in Poland, with teams across CEE, the UK, Belgium, Sweden and Luxembourg, we provide process and technology advisory services leveraging ServiceNow technology. Our dedicated team of experts, auditors, lawyers, and consultants will help you achieve outstanding business outcomes. With 120+ experts and 200+ certifications in Technology (ITSM, ITOM, SPM) and Customer & Employee Workflow solutions (CSM, HRSD), exceptional results are ensured. Join us on your ServiceNow journey to harness its full potential and experience superior technology excellence. Reach out and give us a challenge. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 153 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 12 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 51 Clinical Device Management (CDM) Clinical Device Management 1 Customer Service Management (CSM) Suite Certification - CSM Professional 9 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 4 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 7 ITOM Visibility Certified Implementation Specialist – Discovery 4 Certified Implementation Specialist – Service Mapping 4 ITSM Standard Certified Implementation Specialist – IT Service Management 4 Micro-Certification - CMDB Health 4 Micro-Certification - Configure the CMDB 4 Micro-Certification - Service Portal 4 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 3 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 3 Security Incident Response Certified Implementation Specialist – Security Incident Response 7 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 4 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 23 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 4
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 34 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 77 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 74
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Belgium, Switzerland, Denmark, Estonia, United Kingdom, Lithuania, Luxembourg, Latvia, The Netherlands, Poland, Sweden Contern, Luxembourg | Poznan, Poznań, Poland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Belgium, Switzerland, Denmark, United Kingdom, Luxembourg, The Netherlands, Poland, Sweden Contern, Luxembourg | Poznan, Poznań, Poland
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