Sword Group is an international Consulting, Service and Software company driving global leaders in their digital & technology transformation. Created in November 2000, the group has 1,500+ staff operating in more than 50 countries. Sword offers its customers comprehensive and integrated responses, on both the strategic approach and the execution. Sword follows a pattern of development based on specialization, proximity, quality and expertise of its services. To achieve our customer objectives to operate their business with a fully integrated Service Management solution, Sword has selected ServiceNow as its unique Service Management solution partner. By working with carefully selected partners like ServiceNow, we offer innovative ideas to our customers while protecting our business knowledge, technical expertise and our capacity to innovate. Our permanent goal of excellence and leadership is built in line with the group's founding values respect, rigor and involvement.
Sword Group We are helping our customers from the design of their processes, their implementation in ServiceNow to the full management of the ServiceNow platform. Contact Partner Visit Website Customer satisfaction score 4.75 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Eysins, Vaud, Switzerland
Sword Group Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Sword Group Sword Group is an international Consulting, Service and Software company driving global leaders in their digital & technology transformation. Created in November 2000, the group has 1,500+ staff operating in more than 50 countries. Sword offers its customers comprehensive and integrated responses, on both the strategic approach and the execution. Sword follows a pattern of development based on specialization, proximity, quality and expertise of its services. To achieve our customer objectives to operate their business with a fully integrated Service Management solution, Sword has selected ServiceNow as its unique Service Management solution partner. By working with carefully selected partners like ServiceNow, we offer innovative ideas to our customers while protecting our business knowledge, technical expertise and our capacity to innovate. Our permanent goal of excellence and leadership is built in line with the group's founding values respect, rigor and involvement. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 6 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 2 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 12 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 15
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Eysins, Switzerland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Eysins, Switzerland
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program