1980年の会社設立以来、ITを活用したシステムの企画から開発、運用・保守までのサービスをワンストップで提供するだけでなく、ServiceNowにおけるプロフェッショナルサービスを始め、オリジナル製品である建て役者（工事管理ソリューション）や、クラウド工房 powered by AWS（クラウドソリューション）の提供まで、お客様のICT環境を支援するサービスを幅広い業界で提供しています。　WEBサイト：https://www.sts-inc.co.jp ServiceNowに対する取り組みは、ServiceNowのプロフェッショナルサービスを強みとして、プロセスコンサルティングからServiceNowの導入、テクニカルサポートなどを提供し、ZabbixやDataDog、Ansibleなどの外部インテグレーションへの取り組み、システムサポートが提供するServiceNow Managed Serviceとして、初期導入期間の大幅短縮や安定運用を実現するサービスを行っています。
System Support inc. ServiceNowのプロフェッショナルサービスを強みとして、プロセスコンサルティングからServiceNowの導入、テクニカルサポートなどを提供 Contact Partner Visit Website Customer satisfaction score 4.47 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Shinjuku-Ku, Tokyo, Japan
System Support inc. Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About System Support inc. 1980年の会社設立以来、ITを活用したシステムの企画から開発、運用・保守までのサービスをワンストップで提供するだけでなく、ServiceNowにおけるプロフェッショナルサービスを始め、オリジナル製品である建て役者（工事管理ソリューション）や、クラウド工房 powered by AWS（クラウドソリューション）の提供まで、お客様のICT環境を支援するサービスを幅広い業界で提供しています。　WEBサイト：https://www.sts-inc.co.jp ServiceNowに対する取り組みは、ServiceNowのプロフェッショナルサービスを強みとして、プロセスコンサルティングからServiceNowの導入、テクニカルサポートなどを提供し、ZabbixやDataDog、Ansibleなどの外部インテグレーションへの取り組み、システムサポートが提供するServiceNow Managed Serviceとして、初期導入期間の大幅短縮や安定運用を実現するサービスを行っています。 Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.83 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 300 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.25 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 48 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 48 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 31 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.6 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 100 Customer Service Management (CSM) Suite Certification - CSM Professional 16 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 8 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 8 Human Resources (HR) Suite Certification - HR Professional 16 ITOM Health Certified Implementation Specialist – Event Management 16 ITOM Visibility Certified Implementation Specialist – Discovery 6 Certified Implementation Specialist – Service Mapping 6 ITSM Pro Micro-Certification - Configure the CMDB 9 Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management 7 Micro-Certification - CMDB Health 9 Micro-Certification - Service Portal 9 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 6 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 6 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 23 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 11 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 33 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 122 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 114
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Focus industries Self-declared by partner. Government Healthcare and Life Sciences Manufacturing
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Shinjuku-Ku, Japan Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Shinjuku-Ku, Japan Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Shinjuku-Ku, Japan
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program