Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 614,000 of the world's best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Tata Consultancy Services Limited Turn your aspirations into reality, while innovating with purpose. Contact Partner Visit Website Customer satisfaction score 4.09 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 3 See all applications and solutions Headquarters Edison, New Jersey, United States
Tata Consultancy Services Limited Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Tata Consultancy Services Limited Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 614,000 of the world's best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 3 Technology Excellence TCS Crystallus™ on Now for OT Cyber Integrity Get Offering Customer Experience Crystallus on Now for Source to Pay Get Offering Technology Excellence Crystallus™ on Now for Service Operations Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.31 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 66 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.8 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 42 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 797 Clinical Device Management (CDM) Clinical Device Management 7 Customer Service Management (CSM) Suite Certification - CSM Professional 33 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 18 Enterprise Architecture Implementation Delivery Accreditation 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 18 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 8 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 63 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 6 Human Resources (HR) Suite Certification - HR Professional 41 ITOM Health Certified Implementation Specialist – Event Management 80 ITOM Visibility Certified Implementation Specialist – Discovery 22 Certified Implementation Specialist – Service Mapping 22 ITSM Pro Micro-Certification – DevOps Change Velocity 5 Suite Certification - ITSM Professional 5 ITSM Standard Certified Implementation Specialist – IT Service Management 14 Micro-Certification - CMDB Health 19 Micro-Certification - Configure the CMDB 19 Micro-Certification - Service Portal 19 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 119 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 20 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 6 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 23 Suite Certification - Now Assist for HR Service Delivery Pro Plus 14 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 34 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 103 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 3 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 7 Certified Implementation Specialist – Third-party Risk Management (TPRM) 7 Security Incident Response Certified Implementation Specialist – Security Incident Response 19 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 60 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 7 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 36 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 18 Workflow Data Fabric Suite Certification - Workflow Data Fabric 7
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 35
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 81 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 1036 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 975
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Barueri, Brazil | Toronto, Canada | Edison, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan North Sydney, Australia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, The Netherlands, Norway, Saudi Arabia, Sweden, South Africa Zurich, Switzerland | Frankfurt Am Main, Germany | London, Peterborough, United Kingdom | Milan, Italy | Amsterdam, The Netherlands | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Chile, Mexico, United States Barueri, Brazil | Toronto, Canada | Edison, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand North Sydney, Australia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden, South Africa Zurich, Switzerland | Frankfurt Am Main, Germany | London, Peterborough, United Kingdom | Milan, Italy | Amsterdam, The Netherlands | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Chile, Mexico, United States Barueri, Brazil | Toronto, Canada | Edison, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand North Sydney, Australia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Italy, Luxembourg, The Netherlands, Norway, Sweden, South Africa Zurich, Switzerland | Frankfurt Am Main, Germany | London, Peterborough, United Kingdom | Milan, Italy | Amsterdam, The Netherlands | Stockholm, Sweden
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