ServiceNow streamlines IT and business processes, cuts down on manual tasks, and boosts efficiency. At TELUS Business, we're here to help you get the most out of this powerful platform with two focused services, ServiceNow professional services and ServiceNow managed services. As an Elite ServiceNow partner, TELUS Business delivers expert management throughout every stage—from deployment and customization to ongoing support—and direct access to ServiceNow licenses. Our expertise simplifies the complexities of ServiceNow without the challenge of in-house management. Realize immediate benefits from a high-performing ServiceNow environment and feel confident every step of the way with TELUS Business.
TELUS Business As an Elite ServiceNow partner, TELUS Business offers professional services and staff augmentation that can help elevate your ServiceNow delivery Contact Partner Visit Website Customer satisfaction score 4.67 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Ottawa, Ontario, Canada
TELUS Business Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About TELUS Business ServiceNow streamlines IT and business processes, cuts down on manual tasks, and boosts efficiency. At TELUS Business, we're here to help you get the most out of this powerful platform with two focused services, ServiceNow professional services and ServiceNow managed services. As an Elite ServiceNow partner, TELUS Business delivers expert management throughout every stage—from deployment and customization to ongoing support—and direct access to ServiceNow licenses. Our expertise simplifies the complexities of ServiceNow without the challenge of in-house management. Realize immediate benefits from a high-performing ServiceNow environment and feel confident every step of the way with TELUS Business. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 10 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 7 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management 4 ITOM Visibility Certified Implementation Specialist – Discovery 5 Certified Implementation Specialist – Service Mapping 5 ITSM Pro Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 6 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 8 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 24 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 14
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program