Tuatara consultants bring over 20 years of combined experience deploying ServiceNow solutions ranging from Fortune 50 global deployments with complex integration scenarios to out of the box deployments for smaller organizations. The cloud journey is one of the most significant challenges a company will undertake. Tuatara's solutions and integrations built on the Now Platform leverage the vast portfolio of ServiceNow product capabilities and offer agility, flexibility, and scale centered around maximizing business value. Tuatara’s expertise in architecting business outcome oriented ServiceNow solutions tailored to your organizations priorities will expedite your digital transformation journey. Our discipline in organizational change management and steadfast commitment to maximizing solution adoption to desired targets will ensure your organization receives an excellent ROI and continues to expand and deploy new solutions on the Now platform.
Tuatara Consulting Inc. Tuatara Consulting Inc. provides delivery services built on the Now Platform within the ITOM, ITSM, SecOps, ITBM, CSM, PA, SAM and HRSD product lines. Contact Partner Visit Website Customer satisfaction score 4.79 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Sussex, Wisconsin, United States
Tuatara Consulting Inc. Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Tuatara Consulting Inc. Tuatara consultants bring over 20 years of combined experience deploying ServiceNow solutions ranging from Fortune 50 global deployments with complex integration scenarios to out of the box deployments for smaller organizations. The cloud journey is one of the most significant challenges a company will undertake. Tuatara's solutions and integrations built on the Now Platform leverage the vast portfolio of ServiceNow product capabilities and offer agility, flexibility, and scale centered around maximizing business value. Tuatara’s expertise in architecting business outcome oriented ServiceNow solutions tailored to your organizations priorities will expedite your digital transformation journey. Our discipline in organizational change management and steadfast commitment to maximizing solution adoption to desired targets will ensure your organization receives an excellent ROI and continues to expand and deploy new solutions on the Now platform. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 13 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 4 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 3 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 3 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - CMDB Health 10 Micro-Certification - Configure the CMDB 10 Micro-Certification - Service Portal 10 Micro-Certification – DevOps Change Velocity 5 Suite Certification - ITSM Professional 5 ITSM Standard Certified Implementation Specialist – IT Service Management 5 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 6 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 12
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 5 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 21 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 16
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Sussex, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Sussex, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Sussex, United States
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