At USDM Life Sciences, we empower life sciences organizations to drive innovation through intelligent operations. By integrating AI, automation, and digital quality systems, we help regulated companies achieve transformative results. Trusted by global technology leaders and life sciences organizations alike, we ensure seamless alignment between compliance and cutting-edge innovation. USDM transforms how life sciences companies leverage ServiceNow. From initial planning to seamless implementation and ongoing optimization, USDM delivers robust services for ServiceNow. Our capabilities include industry-specific intelligent workflows, AI agents, an intuitive service portal, and GxP compliance with Part 11 eSignatures and automated validation—designed to support the unique demands of life sciences. We also developed a GxP enabler called ProcessX – a fully validated, audit-ready application built on the Now Platform to automate and manage GxP and non-GxP data in ServiceNow.
USDM Life Sciences
USDM Life Sciences - 20+ years of experience evolving regulated operations to accelerate innovation.
Contact Partner Visit Website ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Santa Barbara, California, United States
USDM Life Sciences Contact Partner Partner Types Solutions and Offerings Product Certifications Accreditations Focus Industries Location Resources
About USDM Life Sciences At USDM Life Sciences, we empower life sciences organizations to drive innovation through intelligent operations. By integrating AI, automation, and digital quality systems, we help regulated companies achieve transformative results. Trusted by global technology leaders and life sciences organizations alike, we ensure seamless alignment between compliance and cutting-edge innovation. USDM transforms how life sciences companies leverage ServiceNow. From initial planning to seamless implementation and ongoing optimization, USDM delivers robust services for ServiceNow. Our capabilities include industry-specific intelligent workflows, AI agents, an intuitive service portal, and GxP compliance with Part 11 eSignatures and automated validation—designed to support the unique demands of life sciences. We also developed a GxP enabler called ProcessX – a fully validated, audit-ready application built on the Now Platform to automate and manage GxP and non-GxP data in ServiceNow. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Customer Experience GxP Regulated Workflows Get Offering View All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 3 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 3
Focus industries
Self-declared by partner.
Healthcare and Life Sciences
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Santa Barbara, United States Europe, Middle East & Africa The Netherlands Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Santa Barbara, United States Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, The Netherlands, Sweden
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
Partnership Overview USDM Partnership Overview
USDM transforms how life sciences companies leverage ServiceNow
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program