WSP-Consulting GmbH is established on the market since 2002 as a successful technology and consulting company. With over 17 years of experience we are specialized in the implementation of Enterprise Service Management platforms. Thereof 10 years as ServiceNow Partner, being the first Partner in Germany. WSP-Consulting offers individual solutions and development of customer-specific applications for every company size and values close partnerships. 
The team of more than 50 experts at WSP-Consulting works professionally with the highest commitment and technical expertise: "A new challenge every day" is their guiding principle.
WSP-Consulting GmbH WSP-Consulting GmbH: Independent ServiceNow Partner since 2009 ‑ Consulting. Implementation. Training. Contact Partner Visit Website Customer satisfaction score 4.77 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Trebur, Hessen, Germany
WSP-Consulting GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About WSP-Consulting GmbH WSP-Consulting GmbH is established on the market since 2002 as a successful technology and consulting company. With over 17 years of experience we are specialized in the implementation of Enterprise Service Management platforms. Thereof 10 years as ServiceNow Partner, being the first Partner in Germany. WSP-Consulting offers individual solutions and development of customer-specific applications for every company size and values close partnerships. 
The team of more than 50 experts at WSP-Consulting works professionally with the highest commitment and technical expertise: "A new challenge every day" is their guiding principle. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 12 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 24 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.79 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 12 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 4 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 5 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - Service Portal 7 Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 4 Micro-Certification - CMDB Health 7 Micro-Certification - Configure the CMDB 7 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 4 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 14 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 11 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 27
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Europe, Middle East & Africa Austria, Switzerland, Germany Trebur, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Trebur, Germany
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