We help IT leaders unlock the full potential of ServiceNow by integrating ITIL processes with intelligent automation, streamlining operations and boosting efficiency. From building intuitive Employee Centres to embedding AI with Now Assist, we reduce manual effort and enhance self-service, decision-making, and productivity. Our solutions include automated request fulfilment, AI-powered incident handling, virtual agents, and real-time analytics. We strengthen IT operations with a unified CMDB, and extend ServiceNow's value across HR, Security, GRC, CSM, and custom apps. We also help you establish a ServiceNow Centre of Excellence (CoE), equipping your team with the right governance, skills, and best practices to scale automation and drive long-term ROI.
Xcession Limited We focus on 4 key business outcomes Contact Partner Visit Website Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Basingstoke, Hampshire, United Kingdom
Xcession Limited Contact Partner Partner Types Product Certifications Accreditations Location Resources
About Xcession Limited We help IT leaders unlock the full potential of ServiceNow by integrating ITIL processes with intelligent automation, streamlining operations and boosting efficiency. From building intuitive Employee Centres to embedding AI with Now Assist, we reduce manual effort and enhance self-service, decision-making, and productivity. Our solutions include automated request fulfilment, AI-powered incident handling, virtual agents, and real-time analytics. We strengthen IT operations with a unified CMDB, and extend ServiceNow's value across HR, Security, GRC, CSM, and custom apps. We also help you establish a ServiceNow Centre of Excellence (CoE), equipping your team with the right governance, skills, and best practices to scale automation and drive long-term ROI. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 2 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - CMDB Health 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 3 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 8 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 7
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom, Ireland Basingstoke, United Kingdom
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program