Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows.
Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization.
Zaelab
Zaelab is a full-service partner, working alongside technology leaders to modernize digital platforms, experiences, and operations.
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Headquarters
Westport, Connecticut, United States
Zaelab
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Partner Types
Accreditations
Focus Industries
Location
Resources
About Zaelab
Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows.
Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
5
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
7
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
2
Focus industries
Self-declared by partner.
Energy and Utilities
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Westport, United States
Europe, Middle East & Africa
Belgium
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program