Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows. Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization.
Zaelab Zaelab is a full-service partner, working alongside technology leaders to modernize digital platforms, experiences, and operations. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Westport, Connecticut, United States
Zaelab Contact Partner Partner Types Accreditations Focus Industries Location Resources
About Zaelab Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows. Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 5 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 7 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 2
Focus industries Self-declared by partner. Energy and Utilities Healthcare and Life Sciences Manufacturing Retail and Hospitality
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Westport, United States Europe, Middle East & Africa Belgium
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