CoreX is a global, pure-play ServiceNow Elite Partner focused on driving business-led transformation across the enterprise. We help organizations unlock trapped value from their technology investments by aligning ServiceNow's workflows and AI capabilities with real operational outcomes. Our team combines deep industry expertise with functional business leadership and ServiceNow mastery to deliver practical, scalable transformation. Through the integration of ITS Partners, Volteo Digital, and InSource, CoreX brings together one of the most experienced ServiceNow teams in the ecosystem. With 2,350+ certifications, six Product Line Achievements, and expertise spanning IT, Customer, and Core Business Services workflows, CoreX helps organizations modernize operations and accelerate innovation. Our global delivery model across the U.S., Canada, LATAM, and Europe, combined with our Agentic AI Lab and ServiceNow offerings, enables clients to move faster and automate intelligently.
CoreX Unlock the full value of your ServiceNow investment and deliver measurable business impact at every stage - from pilot to AI-powered scale. Contact Partner Visit Website Customer satisfaction score 4.52 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 4 See all applications and solutions Headquarters Radnor, Pennsylvania, United States
CoreX Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About CoreX CoreX is a global, pure-play ServiceNow Elite Partner focused on driving business-led transformation across the enterprise. We help organizations unlock trapped value from their technology investments by aligning ServiceNow's workflows and AI capabilities with real operational outcomes. Our team combines deep industry expertise with functional business leadership and ServiceNow mastery to deliver practical, scalable transformation. Through the integration of ITS Partners, Volteo Digital, and InSource, CoreX brings together one of the most experienced ServiceNow teams in the ecosystem. With 2,350+ certifications, six Product Line Achievements, and expertise spanning IT, Customer, and Core Business Services workflows, CoreX helps organizations modernize operations and accelerate innovation. Our global delivery model across the U.S., Canada, LATAM, and Europe, combined with our Agentic AI Lab and ServiceNow offerings, enables clients to move faster and automate intelligently. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 4 Technology Excellence SPM PSO Get Offering Technology Excellence VRx Get Offering Hyperautomation and Low Code Back Office Blueprint Get Offering Technology Excellence HAMx Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.43 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 20 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.8 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 11 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.64 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 19 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.76 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 17 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 16 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 40 Customer Service Management (CSM) Suite Certification - CSM Professional 18 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 11 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 20 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 2 Human Resources (HR) Suite Certification - HR Professional 11 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 12 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 9 Certified Implementation Specialist – Service Mapping (CIS-SM) 9 ITSM Pro Micro-Certification - CMDB Health 26 Micro-Certification - Service Portal 26 Micro-Certification – DevOps Change Velocity 9 Suite Certification - ITSM Professional 9 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 17 Micro-Certification - Configure the CMDB 26 Legal Service Delivery Delivery Accreditation - Legal Service Delivery 3 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 6 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 4 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 3 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 7 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 3 Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 3 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 14 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 12 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 8 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 24 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 1 Suite Certification – Telecommunications, Media, and Technology Service Management Professional - Retiring Soon 2 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 11 Workflow Data Fabric Suite Certification - Workflow Data Fabric 4 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 4 Suite Certification - Workplace Service Delivery 1 Workplace Service Delivery Accreditation 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 5
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 77 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 90 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 118
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Technology Telco and Media Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Honduras, Mexico, Peru, United States Guadalajara, Mexico | Chandler, Kentwood, Norristown, Radnor, United States Asia Pacific & Japan India Europe, Middle East & Africa Spain, Portugal Madrid, Spain Regional Coverage Country Coverage Partner Office Locations Americas Canada, Mexico, United States Guadalajara, Mexico | Chandler, Kentwood, Norristown, Radnor, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia Madrid, Spain
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Case Study Manufacturing Integrity Through OT Visibility How a global manufacturer gained OT visibility and governance in ServiceNow to protect operations. Video CTA Read Story Case Study Law Firm's Journey to Resource Visibility with SPM A law firm gains resource visibility and capacity planning with ServiceNow Strategic Portfolio Manag Video CTA Read Story Case Study Gaming Publisher Transforms Procurement with S2P A gaming publisher centralizes procurement and improves visibility with ServiceNow S2P. Video CTA Read Story Video OT Rapid Response with CoreX & ServiceNow How CoreX, ServiceNow, and NVIDIA reduce downtime at a German automotive plant. Video CTA Read Story Infographic eBook: How to Scale ServiceNow How to scale ServiceNow without disruption using proven platform foundations. Video CTA Read Story Infographic eBook: Hidden Cost of Legacy Systems (Part 1) How legacy systems quietly drain budgets, slow operations, and block innovation. Video CTA Read Story Infographic eBook: Hidden Cost of Legacy Systems (Part 2) How legacy systems create technical debt and long-term operational risk. Video CTA Read Story
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program