We, Sofigate, are the leading business technology transformation company in the Nordics, pioneer of Business Technology management and founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce and SAP. We deliver the full spectrum of ServiceNow services: solution design, concept-based delivery, industry solutions, innovation workshops, operating model automation DevOps teams and customer support. With over 1000 references and 200 ServiceNow experts, we have the skills to build local and global solutions for enterprises, MSPs as well as the public and health care sector.
Sofigate Oy
Sofigate is the leading business technology transformation company in the Nordics. We provide all services to deploy and benefit from ServiceNow.
Contact Partner Visit Website Customer satisfaction score 4.63 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Helsinki, Southern Finnland, Finland
Sofigate Oy Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Sofigate Oy We, Sofigate, are the leading business technology transformation company in the Nordics, pioneer of Business Technology management and founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce and SAP. We deliver the full spectrum of ServiceNow services: solution design, concept-based delivery, industry solutions, innovation workshops, operating model automation DevOps teams and customer support. With over 1000 references and 200 ServiceNow experts, we have the skills to build local and global solutions for enterprises, MSPs as well as the public and health care sector. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Technology Excellence Operating Model Automation Get Offering View All
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.08 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 22 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 17 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 33 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.64 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 11 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 73 Clinical Device Management (CDM) Clinical Device Management 1 Customer Service Management (CSM) Suite Certification - CSM Professional 22 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 5 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 9 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 12 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 1 Human Resources (HR) Suite Certification - HR Professional 17 ITOM Health Certified Implementation Specialist – Event Management 12 ITOM Visibility Certified Implementation Specialist – Discovery 6 Certified Implementation Specialist – Service Mapping 6 ITSM Pro Micro-Certification - Configure the CMDB 9 Micro-Certification - Service Portal 9 Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 6 Micro-Certification - CMDB Health 9 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 8 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 9 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 7 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 13 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 4 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 4 Certified Implementation Specialist – Third-party Risk Management (TPRM) 4 Security Incident Response Certified Implementation Specialist – Security Incident Response 4 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 14 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 7 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 18 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 4 Workflow Data Fabric Suite Certification - Workflow Data Fabric 3
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s) 1 Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 64 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 143 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 137
Focus industries
Self-declared by partner.
Energy and Utilities Financial Services Manufacturing TMT Telecom Media Technology Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany, Denmark, Finland, United Kingdom, Ireland, The Netherlands, Norway, Sweden Frederiksberg C, Denmark | Helsinki, Finland | Lysaker, Norway | Goeteborg, Sweden Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Denmark, Finland, Sweden Frederiksberg C, Denmark | Helsinki, Finland | Goeteborg, Sweden Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany, Denmark, Finland, The Netherlands, Norway, Sweden Frederiksberg C, Denmark | Helsinki, Finland | Lysaker, Norway | Goeteborg, Sweden
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program