Are complex processes costing your financial institution — and your customers? As customer demands evolve, financial institutions often add more tech solutions to contact centers and back offices. What if you could break the cycle and future-proof your CX strategy once and for all? Join Vidya Balakrishnan, VP/GM Financial Services Product at ServiceNow®, alongside M&T Bank's leaders and Visa's card dispute experts for the latest on our game-changing innovations and business use cases. Explore how AI-powered customer workflows can help your financial institution continuously reduce costs and gain a competitive edge.
- Type: Industry Solution Keynote
- Solutions: Industry Solutions: Banking, Industry Solutions: Insurance
- Topics: New to ServiceNow, App Delivery & Automation, Cloud Technology, Core Technology, Customer Service & Operations, HR, Enterprise-wide Risk & Compliance
- Industry: Banking, Insurance
- Audience: Administrator, Builder / Citizen Developer, Business Analyst, Executive, Implementer, Platform Owner
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