According to the World Health Organization (WHO), disability is a part of the human condition and almost everyone will experience some form of disability during their lifetime. In this session, learn why making accessible applications is a good business decision. Discover how to leverage research techniques and how to gain access to these differently-abled individuals. The session will showcase an example of how research is informing ServiceNow® Accessibility strategy today through a CSAT (customer satisfaction) survey.
- Type: Mini Theater
- Industry: N/A
- Topics: New to ServiceNow, Surprise Me, UX
- Audience: Administrator, Builder / Citizen Developer, Business Analyst, Implementer, Platform Owner