Life before AI Search: valuable diagnostics and related information were scattered, demanding more effort from ServiceNow® engineers to find the right info to fix customer problems. Life after AI Search: our operations and support engineers solve customer issues even faster! In this session, learn how we've put contextual intelligence and relevance at our agents' fingertips so they can quickly find the most relevant information, and intelligently respond to customers. Join us to learn the benefits our agents and our customers are seeing from implementing AI Search on multiple portals.
- Type: Now on Now
- Solutions: AI, Now Platform
- Topics: AI, Now on Now, Core Technology, Customer Service & Operations, HR, Now Platform, Surprise Me
- Audience: Executive
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