Breakout One large step for SAP, one giant step for Gen AI
May 8th, 2024 20 mins

About the session

In this groundbreaking session, SAP—one of the first AI Lighthouse customers—unveils its strategy for embedding GenAI across the ServiceNow platform, marking a significant milestone in its enterprise AI strategy. This initiative is poised to redefine operational excellence, customer and employee satisfaction, and innovation by leveraging the capabilities of GenAI to process and analyze data end-to-end across the ServiceNow platform. Learn more about the strategic vision behind this integration, challenges, breakthroughs, and benefits for businesses looking to stay ahead in the digital era.

Speakers Steffen Meyer Business Manager/Executive, Accenture Hardy Kuhn IT Executive, SAP SE
Featured Products Customer Service Management Related Products AI ServiceNow Cloud Observability Industry Solutions: Technology Integration Hub IT Service Management Now Platform Security Operations Strategic Portfolio Management
Keep learning Knowledge is power, and here’s how to tap into it.
Community Enhance your technical journey through peer-to-peer support with the ServiceNow Community. ServiceNow Events Find your next event, boost your learning, and gain valuable skills with our digital event experience. Watch Demos Dive into our curated collections of sessions and credential-building opportunities.