Mini Theater Words that work: How better UI text helps users complete tasks
May 9th, 2024 31 mins

About the session

App users are busy. They don't want to spend extra time trying to understand what an error message means or what a button does. In this session, learn how to tackle common user pain points with better language and writing. Leave with practical tips for writing words that make sense and are easy to read for users. Whether users are fulfilling requests or resolving cases, they'll do it better because of your writing.

Speakers Josh Ortiz Senior Content Designer, ServiceNow
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