Mini Theater You can design! Using participatory design to reimagine ServiceNow experiences
May 8th, 2024 33 mins

About the session

Ever wondered how ServiceNow® designs its beautiful dashboards and user interactions? With the right mindset and tools, users can create great experiences! Join this interactive workshop to learn how to involve end users in the design process. Get hands-on experience co-designing ideal experiences for IT agents or ServiceNow admins. At the end of the workshop, attendees will know the key design steps and generate initial concepts that could evolve into exceptional user experiences.

Speakers David Lin Sr UX Researcher, ServiceNow Joy Liu Manager, Product Design, ServiceNow
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