SoftServe is a global digital consulting and engineering firm with depth across AI, cloud, data, and enterprise platforms. As a ServiceNow partner, we combine the reach and rigor of a global systems integrator with the senior attention and accountability that larger firms rarely offer. We deliver across the full breadth of the Now Platform - helping enterprises modernize processes, reduce friction, and unlock measurable value through intelligent workflow automation, operational transformation, and AI-powered innovation. Working shoulder-to-shoulder with your transformation teams from strategy through sustainment, our certified practitioners bring hands-on expertise and a delivery methodology aligned with ServiceNow best practices - without the overhead or anonymity of a large consulting engagement. Clients choose SoftServe when they want a partner who treats their outcomes as the only metric that matters.
SoftServe Inc. A global IT consulting leader delivering AI-driven, end-to-end ServiceNow expertise with the rigor of a GSI and the accountability clients deserve. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Austin, Texas, United States
SoftServe Inc. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About SoftServe Inc. SoftServe is a global digital consulting and engineering firm with depth across AI, cloud, data, and enterprise platforms. As a ServiceNow partner, we combine the reach and rigor of a global systems integrator with the senior attention and accountability that larger firms rarely offer. We deliver across the full breadth of the Now Platform - helping enterprises modernize processes, reduce friction, and unlock measurable value through intelligent workflow automation, operational transformation, and AI-powered innovation. Working shoulder-to-shoulder with your transformation teams from strategy through sustainment, our certified practitioners bring hands-on expertise and a delivery methodology aligned with ServiceNow best practices - without the overhead or anonymity of a large consulting engagement. Clients choose SoftServe when they want a partner who treats their outcomes as the only metric that matters. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 7 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 2 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 ITSM Pro Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Micro-Certification - CMDB Health 2 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 1 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 10 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 9
Focus industries Self-declared by partner. Financial Services Healthcare and Life Sciences Manufacturing
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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