Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies and most credentialed ServiceNow partners. Together with Thirdera, our industry-based, consultative approach combines with elite ServiceNow expertise to transform clients' business, operating, and technology models for the digital era. We deliver unmatched capabilities spanning experience design, process optimization, AI-acceleration, workflow-enabled services and solutions to help clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Cognizant Technology Solutions U.S. Corporation Global Leader in business and technology solutions Contact Partner Visit Website Customer satisfaction score 4.56 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 13 See all applications and solutions Headquarters Teaneck, New Jersey, United States
Cognizant Technology Solutions U.S. Corporation Contact Partner Partner Types Specialization Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Cognizant Technology Solutions U.S. Corporation Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies and most credentialed ServiceNow partners. Together with Thirdera, our industry-based, consultative approach combines with elite ServiceNow expertise to transform clients' business, operating, and technology models for the digital era. We deliver unmatched capabilities spanning experience design, process optimization, AI-acceleration, workflow-enabled services and solutions to help clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Partner Specialization & Advanced Specialization Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas. View All
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 13 Employee Experience Elevate UX Get Offering Technology Excellence Attentive: Advanced Phishing Response Get Offering Technology Excellence DevOps Connect Get Offering Employee Experience Velocity: Legal Service Delivery Get Offering Technology Excellence Cyber Security Hardening Get Offering Customer Experience Clarity Get Offering Technology Excellence Integrity: Tech Debt & Risk Management Get Offering Customer Experience CitizenKey Get Offering Customer Experience Retail Store Operations Get Offering Technology Excellence Landmark: Asset Management Get Offering Customer Experience Disputes Management as a Service Get Offering Customer Experience Service Provider Network Get Offering Technology Excellence Neuro IT Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 1653 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.73 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 248 Enterprise Architecture Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 Field Service Management (FSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 64 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 228 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 270 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.8 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 3 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 13 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.82 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 3 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.89 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 4 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 43 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.59 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 10 Risk, Resilience, Sustainability Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.92 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 107 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 177 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 137 Vulnerability Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 103 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 1653 Business Continuity Management Micro-Certification - Business Continuity Management 14 Cloud Cost Management Cloud Cost Management Delivery Accreditation 3 Customer Service Management (CSM) Suite Certification - CSM Professional 249 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 9 Suite Certification - Data Foundations (CMDB and CSDM) Professional 29 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 65 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 33 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 230 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 21 Human Resources (HR) Suite Certification - HR Professional 270 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 3 Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) 3 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Suite Certification – IT Operations Management Visibility (ITOM Visibility) 3 ITSM Pro Micro-Certification – DevOps Change Velocity 4 Suite Certification - ITSM Professional 4 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 10 Employee Center Accreditation 14 Legal Service Delivery Suite Certification - Legal Service Delivery 11 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 360 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 2 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 4 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 4 Operational Technology Management Delivery Accreditation - Operational Technology 12 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 23 Retail Service Management Retail Delivery Accreditation 6 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 142 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 116 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 177 Strategic Portfolio Management Pro Strategic Planning Delivery Accreditation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 138 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 10 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 12 Telecommunications Network Inventory Telecommunication Network Inventory Delivery Accreditation 28 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 22 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 103 Workflow Data Fabric Suite Certification - Workflow Data Fabric 57 Workplace Service Delivery Suite Certification - Workplace Service Delivery 15
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 16 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 108
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 404 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 449 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 2238
Awards View All
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Technology Telco and Media Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Colombia, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Taguig City, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Gibraltar, Ireland, Israel, Italy, Luxembourg, Monaco, The Netherlands, Norway, Portugal, Saudi Arabia, Sweden Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Taguig City, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Colombia, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Taguig City, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden
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