Cross ALM GmbH
Cross ALM – Your expert for ServiceNow consulting, implementation, and seamless SAP and Jira integration. Proven technology. Measurable results.
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Headquarters
Berlin, Berlin, Germany
Cross ALM GmbH
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Partner Types
Accreditations
Focus Industries
Location
Resources
About Cross ALM GmbH
Cross ALM is a Berlin-based IT consulting company with ITIL 4-certified consultants and a leading bridge between ServiceNow, SAP and Atlassian for the DACH mid-market, with growing business across Europe and AI-enabled products. Since 2015, we have helped organizations improve IT processes and build scalable service environments. Our portfolio connects three areas that are often treated separately: processes and organization, enterprise platforms, and integration products. We combine ITSM, IT management and agile process expertise with hands-on know-how in ServiceNow, SAP and Jira and our own connector technology. As a ServiceNow Consulting & Implementation, Reseller and Build Partner, we support customers from strategy and architecture through implementation, automation and optimization. Our connectors integrate complex enterprise system landscapes across ServiceNow, Jira and SAP, including SAP Solution Manager and SAP Cloud ALM, enabling seamless end-to-end processes.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
1
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
3
Focus industries
Self-declared by partner.
Education
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Austria, Switzerland, Germany
Berlin, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Berlin, Germany
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
Solution Brief
CC4 - Conncetor ServiceNow / SAP Solution Manager
Synchronize SAP Solution Manager processes bidirectionally with ServiceNow Tickets
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program