With over 2,500 projects delivered, Crossfuze creates ServiceNow performance victories as a habit. We are a multiple global award winner recognized by ServiceNow for customer service and implementation excellence. Our customer stories come from over a decade of customer wins by leveraging Crossfuze's advisory, implementation, OCM planning, and post-delivery ServiceNow support services. Our customer list includes companies that are using ServiceNow to its fullest potential to create digital workflow experiences. By understanding your unique situation and goals, we can use the ServiceNow platform to deliver improved performance. With expertise, a collaborative mindset, and using proven steps, we will get you the ServiceNow vision, velocity, and victory you want. Our bar is higher than most, and we can't wait to get started on your ServiceNow success story. Please visit us at crossfuze.com or reach out to us at LetsTalk@crossfuze.com.
Crossfuze, LLC Crossfuze is an Elite Partner Recognized by ServiceNow for Excellence Contact Partner Visit Website Customer satisfaction score 4.79 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Golden Valley, Minnesota, United States
Crossfuze, LLC Contact Partner Partner Types Specialization Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Crossfuze, LLC With over 2,500 projects delivered, Crossfuze creates ServiceNow performance victories as a habit. We are a multiple global award winner recognized by ServiceNow for customer service and implementation excellence. Our customer stories come from over a decade of customer wins by leveraging Crossfuze's advisory, implementation, OCM planning, and post-delivery ServiceNow support services. Our customer list includes companies that are using ServiceNow to its fullest potential to create digital workflow experiences. By understanding your unique situation and goals, we can use the ServiceNow platform to deliver improved performance. With expertise, a collaborative mindset, and using proven steps, we will get you the ServiceNow vision, velocity, and victory you want. Our bar is higher than most, and we can't wait to get started on your ServiceNow success story. Please visit us at crossfuze.com or reach out to us at LetsTalk@crossfuze.com. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Partner Specialization & Advanced Specialization Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas. View All
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Employee Experience Legal Secretarial Services Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 31 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 27 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 13 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.85 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 2 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 22 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.84 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 2 Now Assist for IT Service Management (ITSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 0 Security Incident Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 12 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 16 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 45 Business Continuity Management Micro-Certification - Business Continuity Management 1 Customer Service Management (CSM) Suite Certification - CSM Professional 31 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 12 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 9 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 27 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 10 Human Resources (HR) Suite Certification - HR Professional 24 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 1 ITSM Pro Employee Center Accreditation 4 Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 2 Suite Certification - Data Foundations (CMDB and CSDM) Professional 4 Legal Service Delivery Suite Certification - Legal Service Delivery 1 Moveworks Moveworks Agent Studio Fundamentals Delivery Accreditation 1 Moveworks Platform Implementation for Engineers Delivery Accreditation 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Operational Technology Management Delivery Accreditation - Operational Technology 1 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 6 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 6 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 5 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 12 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 16 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 3 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 3 Telecommunications Network Inventory Telecommunication Network Inventory Delivery Accreditation 1 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 2 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 4 Workflow Data Fabric Suite Certification - Workflow Data Fabric 3 Workplace Service Delivery Suite Certification - Workplace Service Delivery 2
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 6 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 14
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 51 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 55 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 78
Awards View All
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Technology Telco and Media Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Barbados, Bermuda, Canada, Cayman Islands, United States Markham, Canada | Golden Valley, United States Europe, Middle East & Africa Denmark, United Kingdom, Ireland, The Netherlands London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas United States Golden Valley, United States Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Markham, Canada | Golden Valley, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia London, United Kingdom
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program