Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
Accenture
Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.
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ServiceNow Store
Offering(s)
4
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Headquarters
Chicago, Illinois, United States
Accenture
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Awards
Public Sector Designations
Focus Industries
Location
Resources
About Accenture
Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Global Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Global Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Global Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Global Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
4
Technology Excellence
ATO Automation
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Technology Excellence
OT Management
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Customer Experience
Telco Reinventing Assurance
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Hyperautomation and Low Code
Intelligent Forms Engine
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
9
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
2524
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
15
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
228
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
53
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
16
Security Incident Response
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
9
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
142
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
2523
Business Continuity Management
Micro-Certification - Business Continuity Management
30
Cloud Cost Management
Cloud Cost Management Delivery Accreditation
7
Customer Service Management (CSM)
Suite Certification - CSM Professional
229
Enterprise Architecture
Enterprise Architecture Implementation Delivery Accreditation
13
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management (CIS-FSM)
84
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
39
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
210
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
30
Human Resources (HR)
Suite Certification - HR Professional
282
ITOM Health
Certified Implementation Specialist – Event Management (CIS-EM)
1
ITOM Visibility
Certified Implementation Specialist – Discovery (CIS-DISCO)
1
Certified Implementation Specialist – Service Mapping (CIS-SM)
1
Suite Certification – IT Operations Management Visibility (ITOM Visibility)
2
ITSM Pro
Micro-Certification – DevOps Change Velocity
10
Suite Certification - Data Foundations (CMDB and CSDM) Professional
41
Suite Certification - ITSM Professional
10
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
18
Employee Center Accreditation
26
Legal Service Delivery
Suite Certification - Legal Service Delivery
31
Manufacturing Commercial Operations
Manufacturing Commercial Operations (MCO) Essentials
1
Manufacturing Commerical Operations Bootcamp Accreditation
1
Moveworks
Moveworks Agent Studio Fundamentals Delivery Accreditation
15
Moveworks Platform Implementation for Engineers Delivery Accreditation
15
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
922
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon
1
Operational Technology Management
Delivery Accreditation - Operational Technology
58
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
27
Retail Service Management
Retail Delivery Accreditation
16
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
278
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
142
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
223
Strategic Portfolio Management Pro
Strategic Planning Delivery Accreditation
7
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
228
Technology Provider Service Management (TPSM)
Suite Certification - Technology Provider Service Management
23
Telecom Service Management (TSM)
Suite Certification - Telecommunication and Media Service Management
23
Telecommunications Network Inventory
Telecommunication Network Inventory Delivery Accreditation
83
Third-party Risk Management
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)
41
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
132
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
69
Workplace Service Delivery
Suite Certification - Workplace Service Delivery
61
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
35
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
269
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
616
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
792
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
4091
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
HUB Zone
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Technology
Telco and Media
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Argentina, Brazil, Canada, Chile, Colombia, Puerto Rico, United States
Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Bogota, Colombia | Arlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand
Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Guernsey, Croatia, Hungary, Ireland, Italy, Luxembourg, Latvia, Mauritius, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Slovakia, South Africa
Abu Dhabi, United Arab Emirates | Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Ebene, Mauritius | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Doha, Qatar | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, Puerto Rico, United States
Toronto, Canada | Arlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, Indonesia, India, Japan, New Zealand, Philippines, Singapore, Thailand
Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Italy, The Netherlands, Norway, Poland, Sweden
Vienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Alströmergatan 12, Sweden
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Argentina, Brazil, Canada, Chile, United States
Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Arlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand
Pyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South Africa
Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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