Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio. Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services. Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
Accenture Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud. Contact Partner Visit Website ServiceNow Store Offering(s) 4 See all applications and solutions Headquarters Chicago, Illinois, United States
Accenture Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
About Accenture Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio. Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services. Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Global Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
Offering(s) 4
Technology Excellence ATO Automation Get Offering Technology Excellence OT Management Get Offering Customer Experience Telco Reinventing Assurance Get Offering Hyperautomation and Low Code Intelligent Forms Engine Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 2524 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 15 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 228 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 53 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 16 Security Incident Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 142 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 2523 Business Continuity Management Micro-Certification - Business Continuity Management 30 Cloud Cost Management Cloud Cost Management Delivery Accreditation 7 Customer Service Management (CSM) Suite Certification - CSM Professional 229 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 13 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 84 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 39 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 210 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 30 Human Resources (HR) Suite Certification - HR Professional 282 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 1 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 Suite Certification – IT Operations Management Visibility (ITOM Visibility) 2 ITSM Pro Micro-Certification – DevOps Change Velocity 10 Suite Certification - Data Foundations (CMDB and CSDM) Professional 41 Suite Certification - ITSM Professional 10 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 18 Employee Center Accreditation 26 Legal Service Delivery Suite Certification - Legal Service Delivery 31 Manufacturing Commercial Operations Manufacturing Commercial Operations (MCO) Essentials 1 Manufacturing Commerical Operations Bootcamp Accreditation 1 Moveworks Moveworks Agent Studio Fundamentals Delivery Accreditation 15 Moveworks Platform Implementation for Engineers Delivery Accreditation 15 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 922 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Operational Technology Management Delivery Accreditation - Operational Technology 58 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 27 Retail Service Management Retail Delivery Accreditation 16 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 278 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 142 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 223 Strategic Portfolio Management Pro Strategic Planning Delivery Accreditation 7 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 228 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 23 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 23 Telecommunications Network Inventory Telecommunication Network Inventory Delivery Accreditation 83 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 41 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 132 Workflow Data Fabric Suite Certification - Workflow Data Fabric 69 Workplace Service Delivery Suite Certification - Workplace Service Delivery 61
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 35 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 269
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 616 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 792 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 4091
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Public sector designations Self-declared by partner. US Federal Social-Economic Status HUB Zone
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Technology Telco and Media Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Puerto Rico, United States Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Bogota, Colombia | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Guernsey, Croatia, Hungary, Ireland, Italy, Luxembourg, Latvia, Mauritius, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Slovakia, South Africa Abu Dhabi, United Arab Emirates | Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Ebene, Mauritius | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Doha, Qatar | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Canada, Puerto Rico, United States Toronto, Canada | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, New Zealand, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Italy, The Netherlands, Norway, Poland, Sweden Vienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Alströmergatan 12, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, United States Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South Africa Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa