Optomi Professional Services Optomi Professional Services provides Talent, Professional, and Managed Services with a focus on delivering scalable teams and tailored solutions Contact Partner Visit Website Customer satisfaction score 4.75 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Atlanta, Georgia, United States
Optomi Professional Services Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About Optomi Professional Services Optomi Professional Services (OPS) is a purpose-driven firm dedicated to delivering technology talent and consulting solutions while creating opportunities for meaningful careers in the U.S. Our services include skill-set focused support through our talent solutions, team-based project work, and domestic outsourcing through our rural innovation centers. OPS exists to fuel innovation, drive business outcomes, and make a lasting social impact by revitalizing rural communities across America. Load More Load Less
Partner Types Operates in the following capacities. Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 2.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 35 Show All
Product certifications The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 13 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 4 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 2 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 4 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 31 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 18
Public sector designations Self-declared by partner. US Federal Social-Economic Status HubZone US Contract Procurement vehicles US Contract/Procurement Vehicles
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Manufacturing Retail and Hospitality Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Atlanta, United States Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Atlanta, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program