Serenity specializes in achieving operational excellence for businesses through software solutions built on the trusted ServiceNow platform along with an expert services team delivering exceptional ServiceNow results. Serenity applications, available on the ServiceNow Store, optimize processes, enhance efficiency, and provide data visibility. These solutions focus on improving Health and Safety outcomes, risk mitigation, quality management, and supporting sustainability and corporate responsibility initiatives. By leveraging the ServiceNow platform, Serenity's software fosters end-user engagement and seamless integration with various ServiceNow modules like IT Service Management, Integrated Risk Management, HR Service Delivery, and Customer Service Management. Serenity's services team are highly skilled in extracting the most value from the investment in the platform and applications. Serenity aims to empower teams in streamlining workflows to prioritize culture, engagement, and growth
Serenity
Serenity helps companies integrate operational workflows into their business with solutions natively built on ServiceNow and transformational services
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
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Headquarters
San Diego, California, United States
Serenity
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Awards
Focus Industries
Location
Resources
About Serenity
Serenity specializes in achieving operational excellence for businesses through software solutions built on the trusted ServiceNow platform along with an expert services team delivering exceptional ServiceNow results. Serenity applications, available on the ServiceNow Store, optimize processes, enhance efficiency, and provide data visibility. These solutions focus on improving Health and Safety outcomes, risk mitigation, quality management, and supporting sustainability and corporate responsibility initiatives. By leveraging the ServiceNow platform, Serenity's software fosters end-user engagement and seamless integration with various ServiceNow modules like IT Service Management, Integrated Risk Management, HR Service Delivery, and Customer Service Management. Serenity's services team are highly skilled in extracting the most value from the investment in the platform and applications. Serenity aims to empower teams in streamlining workflows to prioritize culture, engagement, and growth
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
3
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
2
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
4
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
4
Focus industries
Self-declared by partner.
Government
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
San Diego, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program