We, Sofigate, are the leading business technology transformation company in the Nordics, pioneer of Business Technology management and founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce and SAP.
We deliver the full spectrum of ServiceNow services: solution design, concept-based delivery, industry solutions, innovation workshops, operating model automation DevOps teams and customer support. With over 1000 references and 200 ServiceNow experts, we have the skills to build local and global solutions for enterprises, MSPs as well as the public and health care sector.
Sofigate Oy
Sofigate is the leading business technology transformation company in the Nordics. We provide all services to deploy and benefit from ServiceNow.
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Customer satisfaction score
4.67 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
Offering(s)
1
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Headquarters
Helsinki, Southern Finnland, Finland
Sofigate Oy
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Sofigate Oy
We, Sofigate, are the leading business technology transformation company in the Nordics, pioneer of Business Technology management and founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce and SAP.
We deliver the full spectrum of ServiceNow services: solution design, concept-based delivery, industry solutions, innovation workshops, operating model automation DevOps teams and customer support. With over 1000 references and 200 ServiceNow experts, we have the skills to build local and global solutions for enterprises, MSPs as well as the public and health care sector.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Technology Excellence
Operating Model Automation
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
84
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
5
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.4
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
27
Human Resources (HR)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
1
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
21
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
8
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.81
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
1
Strategic Portfolio Management Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.75
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
15
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
84
Business Continuity Management
Micro-Certification - Business Continuity Management
5
Cloud Cost Management
Cloud Cost Management Delivery Accreditation
1
Customer Service Management (CSM)
Suite Certification - CSM Professional
27
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management (CIS-FSM)
10
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
14
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
2
Human Resources (HR)
Suite Certification - HR Professional
21
ITOM Visibility
Suite Certification - Data Foundations (CMDB and CSDM) Professional
3
Suite Certification – IT Operations Management Visibility (ITOM Visibility)
2
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
1
Employee Center Accreditation
1
Legal Service Delivery
Suite Certification - Legal Service Delivery
3
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
8
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Operational Technology Management
Delivery Accreditation - Operational Technology
4
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
5
Retail Service Management
Retail Delivery Accreditation
2
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
4
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
14
Strategic Portfolio Management Pro
Strategic Planning Delivery Accreditation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
16
Technology Provider Service Management (TPSM)
Suite Certification - Technology Provider Service Management
2
Telecom Service Management (TSM)
Suite Certification - Telecommunication and Media Service Management
2
Telecommunications Network Inventory
Telecommunication Network Inventory Delivery Accreditation
2
Third-party Risk Management
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
30
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)
5
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
5
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
4
Workplace Service Delivery
Suite Certification - Workplace Service Delivery
2
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
2
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
8
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
85
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
85
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
156
Focus industries
Self-declared by partner.
Energy and Utilities
Financial Services
Manufacturing
TMT
Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Germany, Denmark, Finland, United Kingdom, Ireland, The Netherlands, Norway, Sweden
Copenhagen E, Denmark | Helsinki, Finland | Lysaker, Norway | Goeteborg, Sweden
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Denmark, Finland, United Kingdom, The Netherlands, Sweden
Copenhagen E, Denmark | Helsinki, Finland | Goeteborg, Sweden
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Copenhagen E, Denmark | Helsinki, Finland | Lysaker, Norway | Goeteborg, Sweden
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program