Authsignal Limited Authsignal Call Connect: Verify caller identity from inside ServiceNow. Replace security questions with phishing-resistant, device-based verification. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Auckland, Auckland, New Zealand
Authsignal Limited Contact Partner Partner Types Focus Industries Resources
About Authsignal Limited Authsignal is a ServiceNow Build Partner and the maker of Call Connect, a certified ServiceNow Store app that lets service desk team members verify a caller's identity in seconds, without leaving the ticket. When someone calls for a password reset, account recovery, or any sensitive request, the agent sends a secure challenge to the caller's own device. The caller approves with a passkey, biometric, or one-time code, and the agent sees a clear Verified or Failed result on the record before doing anything sensitive. No knowledge-based questions, no guesswork. Call Connect supports SMS, email, WhatsApp, Slack, and push delivery, and can pre-verify callers from IVR before an agent picks up. Verification works for both inbound and outbound calls, across Interaction, Incident, Ticket and Task records. Authsignal holds SOC 2 Type II and ISO 27001 certifications and offers a FIDO Certified passkey server, with regional hosting in the US, EU, AU and Canada. Integration typically takes a day. Load More Load Less
Partner Types Operates in the following capacities. Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Focus industries Self-declared by partner. Financial Services Healthcare and Life Sciences Technology Transportation and Logistics
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program