We help organisations cut through platform complexity and turn ServiceNow into a true engine for business outcomes - not just another tool to manage. What sets us apart is the blend of deep industry specialisation, accelerated delivery, and AI-driven innovation. We don't arrive with a generic playbook. We bring context - an understanding of how your sector operates and what "good" looks like for your teams and customers. Speed matters, and so does getting it right. Our agile delivery model compresses timelines without cutting corners, moving from discovery to value in weeks, not quarters. We embed with your teams, iterate fast, and hold ourselves accountable to outcomes. As ServiceNow evolves into an AI-native platform, we help you stay ahead - from Now Assist to intelligent automation that delivers real productivity gains. Osterick is the partner that makes ServiceNow work. Faster. Smarter. Built around you.
Osterick We make ServiceNow work for you - solutions built around your people, processes, and goals, for real business impact. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Southbank, Victoria, Australia
Osterick Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Osterick We help organisations cut through platform complexity and turn ServiceNow into a true engine for business outcomes - not just another tool to manage. What sets us apart is the blend of deep industry specialisation, accelerated delivery, and AI-driven innovation. We don't arrive with a generic playbook. We bring context - an understanding of how your sector operates and what "good" looks like for your teams and customers. Speed matters, and so does getting it right. Our agile delivery model compresses timelines without cutting corners, moving from discovery to value in weeks, not quarters. We embed with your teams, iterate fast, and hold ourselves accountable to outcomes. As ServiceNow evolves into an AI-native platform, we help you stay ahead - from Now Assist to intelligent automation that delivers real productivity gains. Osterick is the partner that makes ServiceNow work. Faster. Smarter. Built around you. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 2 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 1 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 3 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 7 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 3
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Retail and Hospitality Service Provider Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia Southbank, Australia Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Southbank, Australia Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program