Ateko stands for Automation and Tech Collaboration. We are a leading provider of cloud and workforce automation solutions with deep expertise in ServiceNow, Salesforce, and cloud platforms (AWS, Azure, Google Cloud). As one of the fastest growing tech services companies headquartered in Canada, we help enterprise clients across diverse sectors streamline and modernize their operations, including in finance and insurance, telecommunications, media and technology, public sector, and utilities.
Ateko
Your strategic partner for automating, accelerating, and securing core infrastructure and mission-critical workflows.
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Customer satisfaction score
4.64 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
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Headquarters
Montreal, Quebec, Canada
Ateko
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Ateko
Ateko stands for Automation and Tech Collaboration. We are a leading provider of cloud and workforce automation solutions with deep expertise in ServiceNow, Salesforce, and cloud platforms (AWS, Azure, Google Cloud). As one of the fastest growing tech services companies headquartered in Canada, we help enterprise clients across diverse sectors streamline and modernize their operations, including in finance and insurance, telecommunications, media and technology, public sector, and utilities.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
16
Human Resources (HR)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
1
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
14
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.33
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
11
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
59
Customer Service Management (CSM)
Suite Certification - CSM Professional
16
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
9
Enterprise Architecture Implementation Delivery Accreditation
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
4
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
7
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
11
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
3
Human Resources (HR)
Suite Certification - HR Professional
14
ITOM Health
Certified Implementation Specialist – Event Management
10
ITOM Visibility
Certified Implementation Specialist – Discovery
4
Certified Implementation Specialist – Service Mapping
4
ITSM Pro
Micro-Certification - CMDB Health
15
Micro-Certification – DevOps Change Velocity
4
Suite Certification - ITSM Professional
4
ITSM Standard
Certified Implementation Specialist – IT Service Management
11
Micro-Certification - Configure the CMDB
15
Micro-Certification - Service Portal
15
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
3
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
3
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
5
Security Incident Response
Certified Implementation Specialist – Security Incident Response
6
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
8
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
23
Micro-Certification - Agile and Test Management Implementation
11
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
5
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
78
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
155
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
120
Focus industries
Self-declared by partner.
Education
Government
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Montreal, Verdun, Canada
Europe, Middle East & Africa
France
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Montreal, Verdun, Canada
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Montreal, Verdun, Canada
Asia Pacific & Japan
Australia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program