Bravium has been helping clients solve problems and achieve success since 2010. We are driven to give every client our best and deliver great outcomes every time. That is why we build dynamic teams that deliver adaptable, cost-effective solutions to your most complex technology and management challenges.
The best solutions come from a strong, collaborative team and engaged, responsive leadership. Our founders and leaders are driven to live up to our name – creating a rewarding experience for our consultants and clients. Blending our big consulting experience with boutique firm agility, we help public and private sector clients stay on mission, embrace change, and realize their potential.
Let us help you meet the digital future head-on with inventive strategies, flexible methodologies, and a team of certified professionals empowered to solve your toughest problems.
SMALL BUSINESS CERTIFICATIONS
Bravium is a certified 8(a), minority-owned, woman-owned small business.
Bravium Consulting Inc.
Responsive Service + High-Impact Solutions: Bravium helps clients adapt to new challenges, embrace change, and achieve their potential.
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
Solution(s)
1
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Headquarters
Rockville, Maryland, United States
Bravium Consulting Inc.
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Awards
Public Sector Designations
Focus Industries
Location
Resources
About Bravium Consulting Inc.
Bravium has been helping clients solve problems and achieve success since 2010. We are driven to give every client our best and deliver great outcomes every time. That is why we build dynamic teams that deliver adaptable, cost-effective solutions to your most complex technology and management challenges.
The best solutions come from a strong, collaborative team and engaged, responsive leadership. Our founders and leaders are driven to live up to our name – creating a rewarding experience for our consultants and clients. Blending our big consulting experience with boutique firm agility, we help public and private sector clients stay on mission, embrace change, and realize their potential.
Let us help you meet the digital future head-on with inventive strategies, flexible methodologies, and a team of certified professionals empowered to solve your toughest problems.
SMALL BUSINESS CERTIFICATIONS
Bravium is a certified 8(a), minority-owned, woman-owned small business.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Advanced Platform
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built on ServiceNow Solution
Partners with solutions built on the Now Platform.
Solution(s)
1
Hyperautomation and Low Code
Best Practice Engine
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
0
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
0
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
6
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
13
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
1
Enterprise Architecture Implementation Delivery Accreditation
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
3
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
1
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
6
Micro-Certification - CMDB Health
6
Micro-Certification - Configure the CMDB
6
Micro-Certification - Service Portal
6
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
3
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
7
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
4
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
35
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
27
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
28
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Economically Disadvantaged Women-Owned Small Business (EDWOSB), Small Disadvantaged Business 8(a) Certified, Women-Owned Small Business (WOSB)
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Rockville, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Rockville, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Rockville, United States
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program