BridgeView Partners was established in 2010 to fill a void in IT infrastructure consulting. We built our reputation by being our clients' trusted partner of experienced specialists for leading IT strategy, solving complex IT problems. Our Infrastructure success depended upon helping our customers with IT Service Management processes, tools and organizational change adoption. Our core foundation was an exceptional fit for the ServiceNow platform.
Our team partners with clients, bringing industry, technical, process and people skills to make it easy to be successful with the ServiceNow platform. We help our clients tackle the more challenging factors of their platform value realization - whether aligning stakeholders for success, improving data quality or integrating with other strategic platforms. Bridgeview Partners has a myriad of referenceable business cases and successfully delivered ServiceNow solutions in ITBM, HR, ITOM, ITSM, ITAM and Performance Analytics.
Bridgeview Partners, LLC
BridgeView Partners is a trusted partner of experienced specialists for implementations in ITSM, Custom Apps, SPM, ITOM/CMDB/CSDM, ITAM, FSM and CSM
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Customer satisfaction score
4.91 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
West Conshohocken, Pennsylvania, United States
Bridgeview Partners, LLC
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Bridgeview Partners, LLC
BridgeView Partners was established in 2010 to fill a void in IT infrastructure consulting. We built our reputation by being our clients' trusted partner of experienced specialists for leading IT strategy, solving complex IT problems. Our Infrastructure success depended upon helping our customers with IT Service Management processes, tools and organizational change adoption. Our core foundation was an exceptional fit for the ServiceNow platform.
Our team partners with clients, bringing industry, technical, process and people skills to make it easy to be successful with the ServiceNow platform. We help our clients tackle the more challenging factors of their platform value realization - whether aligning stakeholders for success, improving data quality or integrating with other strategic platforms. Bridgeview Partners has a myriad of referenceable business cases and successfully delivered ServiceNow solutions in ITBM, HR, ITOM, ITSM, ITAM and Performance Analytics.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
6
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
6
Customer Service Management (CSM)
Suite Certification - CSM Professional
4
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
1
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
1
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
1
ITOM Visibility
Certified Implementation Specialist – Discovery
2
Certified Implementation Specialist – Service Mapping
2
ITSM Pro
Micro-Certification – DevOps Change Velocity
1
Suite Certification - ITSM Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
7
Micro-Certification - CMDB Health
8
Micro-Certification - Configure the CMDB
8
Micro-Certification - Service Portal
8
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
5
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
12
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
23
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
11
Focus industries
Self-declared by partner.
Financial Services
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
West Conshohocken, United States
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program