Customizo is ServiceNow Service Partner, based in Vancouver, British Columbia . We have been in the US and Canadian market since 2012 with a proven track record of successful ServiceNow implementation. Our implementations include the ServiceNow implementation of the largest MSP ServiceNow provider in Canada. We have a very well organized and seasoned ServiceNow team that include top notch talents in the Servicenow implementation industry in North America.
Customizo Inc
We grant cost-effective solutions to optimize your IT Service Management practice, reduce cost of ownership and boost performance
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Customer satisfaction score
4.72 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Surrey, British Columbia, Canada
Customizo Inc
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Customizo Inc
Customizo is ServiceNow Service Partner, based in Vancouver, British Columbia . We have been in the US and Canadian market since 2012 with a proven track record of successful ServiceNow implementation. Our implementations include the ServiceNow implementation of the largest MSP ServiceNow provider in Canada. We have a very well organized and seasoned ServiceNow team that include top notch talents in the Servicenow implementation industry in North America.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
24
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
4
ITSM Pro
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
4
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
1
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
3
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
8
Software Asset Management (SAM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.33
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
5
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
24
Clinical Device Management (CDM)
Clinical Device Management
1
Customer Service Management (CSM)
Suite Certification - CSM Professional
4
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
8
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
3
ITOM Visibility
Certified Implementation Specialist – Discovery
2
Certified Implementation Specialist – Service Mapping
2
ITSM Pro
Micro-Certification – DevOps Change Velocity
4
Suite Certification - ITSM Professional
4
ITSM Standard
Certified Implementation Specialist – IT Service Management
8
Micro-Certification - CMDB Health
12
Micro-Certification - Configure the CMDB
12
Micro-Certification - Service Portal
12
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Security Incident Response
Certified Implementation Specialist – Security Incident Response
3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
5
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
5
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
2
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
63
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
71
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
40
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Retail and Hospitality
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Surrey, Canada
Europe, Middle East & Africa
Saudi Arabia
Riyadh, Saudi Arabia
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Surrey, Canada
Europe, Middle East & Africa
Saudi Arabia
Riyadh, Saudi Arabia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program