Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of technology to innovate and grow. Our vision is to enable our customers and communities to thrive and shape their own futures.
Built on strong values, Datacom has grown to be one of Australasia's leading locally owned technology businesses.
We have a track record of success in working with government agencies and companies at SME and enterprise level, and our teams are always solving for greater security, higher productivity, a more sustainable future and to build better digital experiences for our customers.
Datacom Systems Limited
Datacom - Always Innovating
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Auckland, Auckland, New Zealand
Datacom Systems Limited
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Partner Types
Product Certifications
Accreditations
Awards
Location
Resources
About Datacom Systems Limited
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of technology to innovate and grow. Our vision is to enable our customers and communities to thrive and shape their own futures.
Built on strong values, Datacom has grown to be one of Australasia's leading locally owned technology businesses.
We have a track record of success in working with government agencies and companies at SME and enterprise level, and our teams are always solving for greater security, higher productivity, a more sustainable future and to build better digital experiences for our customers.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
5
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
3
Human Resources (HR)
Suite Certification - HR Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
2
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Micro-Certification - Service Portal
2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
4
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
3
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
8
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
7
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Australia, New Zealand
Auckland, New Zealand
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Australia, New Zealand
Auckland, New Zealand
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Australia, New Zealand
Auckland, New Zealand
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program