We are innovative, fast and steady growing company, with headquarters in Warsaw, Poland, focused on products and expertise around Enterprise Service Management, Application Delivery, Digital Transformation and Automation verticals.
Since founded in 2013, our teams deliver high-valued projects for the biggest companies across Europe, led by motto "We do know how!".
Approaching every engagement individually, we aim to achieve mutual benefits with our Customers, regardless it is consulting, implementation services or the ServiceNow license resale.
Starting with implementation ITSM on the ServiceNow Platform, we progressed to implement the processes across the organizations of our Customers, delivering the premium products and services; helping to leverage the Platform value and build long term relationships.
e-Xim IT S.A.
We are innovative, fast and steady growing company, with headquarters in Warsaw, Poland.
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Customer satisfaction score
4 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
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Headquarters
Warsaw, Mazowieckie, Poland
e-Xim IT S.A.
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About e-Xim IT S.A.
We are innovative, fast and steady growing company, with headquarters in Warsaw, Poland, focused on products and expertise around Enterprise Service Management, Application Delivery, Digital Transformation and Automation verticals.
Since founded in 2013, our teams deliver high-valued projects for the biggest companies across Europe, led by motto "We do know how!".
Approaching every engagement individually, we aim to achieve mutual benefits with our Customers, regardless it is consulting, implementation services or the ServiceNow license resale.
Starting with implementation ITSM on the ServiceNow Platform, we progressed to implement the processes across the organizations of our Customers, delivering the premium products and services; helping to leverage the Platform value and build long term relationships.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
11
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
11
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
1
ITOM Health
Certified Implementation Specialist – Event Management
3
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
3
Micro-Certification - CMDB Health
3
Micro-Certification - Configure the CMDB
3
Micro-Certification - Service Portal
3
Security Incident Response
Certified Implementation Specialist – Security Incident Response
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
13
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
26
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
21
Focus industries
Self-declared by partner.
Financial Services
Government
Manufacturing
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Denmark, Estonia, Lithuania, Latvia, Poland
Warsaw, Poland
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Denmark, Estonia, Lithuania, Latvia, Poland
Warsaw, Poland
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program