Exterprise's ServiceNow practice was formed in response to demand for ServiceNow workflows and integrations from our BPO customer base. We've assembled a highly experienced crew that includes former ServiceNow customers, former ServiceNow employees, and talent from other partners to provide advisory, implementation, integration, migration, administrative, and managed services plus custom applications and workflows on the ServiceNow platform. While our customers represent a broad range of industries, we have intimate knowledge of the Financial Services, Insurance, Oil & Gas, Manufacturing, and Healthcare verticals. Exterprise's ServiceNow expertise spans the platform with specialization in Customer Service Management (CSM), Field Service Management (FSM), IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). Exterprise maintains a global pool of ServiceNow business and technical resources providing services from onshore/nearshore/offshore.
Exterprise
Exterprise is a pure-play ServiceNow partner in Enterprise Service Management practice focusing on the platform, ITSM, SPM, CSM, ITOM, FSM, HRSD etc.
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Customer satisfaction score
4 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Mckinney, Texas, United States
Exterprise
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Exterprise
Exterprise's ServiceNow practice was formed in response to demand for ServiceNow workflows and integrations from our BPO customer base. We've assembled a highly experienced crew that includes former ServiceNow customers, former ServiceNow employees, and talent from other partners to provide advisory, implementation, integration, migration, administrative, and managed services plus custom applications and workflows on the ServiceNow platform. While our customers represent a broad range of industries, we have intimate knowledge of the Financial Services, Insurance, Oil & Gas, Manufacturing, and Healthcare verticals. Exterprise's ServiceNow expertise spans the platform with specialization in Customer Service Management (CSM), Field Service Management (FSM), IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). Exterprise maintains a global pool of ServiceNow business and technical resources providing services from onshore/nearshore/offshore.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
9
Customer Service Management (CSM)
Suite Certification - CSM Professional
2
Human Resources (HR)
Suite Certification - HR Professional
2
ITSM Standard
Certified Implementation Specialist – IT Service Management
3
Micro-Certification - CMDB Health
3
Micro-Certification - Configure the CMDB
3
Micro-Certification - Service Portal
3
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
11
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
4
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
26
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
21
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
29
Focus industries
Self-declared by partner.
Financial Services
Government
Healthcare and Life Sciences
Service Provider
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Mckinney, United States
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program